fix problems on Sketch Pro [iphone]

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—— Run into issues on Sketch Pro? Get help pending when official support gets back to you!

Sketch Pro: Draw & Create Art
Info:
company: 4Axis Technologies Pte Ltd
: https://sketchpro.com
: sketchpro.com
Chat with our AI-based Sketch Pro Support
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Slow issue

lagging issues

Fix: 1. Close any unnecessary apps running in the background to free up system resources. 2. Clear the app's cache if the option is available in... ⇲
 
Customization issue

difficulties with custom brushes

Fix: 1. Ensure you are following the correct steps to create custom brushes as outlined in the app's help section or tutorial. 2. Experiment wit... ⇲

limited brush options

Fix: 1. Explore the app's settings to see if there are additional brush packs or updates available for download. 2. Consider using third-party b... ⇲
 
Payments issue

subscription features unclear

Fix: 1. Review the app's settings or help section to find detailed information about subscription features and what is included. 2. Check the ap... ⇲

double charging for features

Fix: 1. Review your subscription details in the app settings to ensure you are not subscribed to multiple plans. 2. Check your purchase history... ⇲
 
Screen issue

no way to reset screen orientation

Fix: 1. Check your iPhone's orientation lock by swiping down from the top-right corner to access the Control Center and ensure the orientation lo... ⇲
 
UI issue

cannot move individual drawings on the same layer

Fix: 1. Use the selection tool (if available) to select the drawing you want to move. 2. If the app does not support moving individual drawings... ⇲

confusing interface for beginners

Fix: 1. Take advantage of any tutorials or help sections within the app to familiarize yourself with the interface. 2. Watch online tutorials or... ⇲
 
Features issue

missing basic functions like merging layers

Fix: 1. Look for a 'Merge Layers' option in the layer menu or settings. This is often found in the context menu when you select multiple layers.... ⇲
 
Compatibility issue

hard to draw without a stylus

Fix: 1. If you do not have a stylus, try using your finger with a light touch to improve control. 2. Adjust the brush settings to increase the s... ⇲

inconsistent performance across devices

Fix: 1. Ensure that all devices are running the same version of the app and iOS. 2. Check the device specifications to ensure they meet the app'... ⇲
 
Freezing issue

Sketch Pro freezes during use

Fix: 1. Ensure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and delete unnecessary files or apps. 2... ⇲
 
Loading issue

issues with loading saved projects

Fix: 1. Check your internet connection if the app requires it to load projects. 2. Ensure that you are not running low on storage space, as this... ⇲
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 what users are saying
Good experience
94.2%

Bad experience
4.0%

Neutral
1.8%

~ from our NLP analysis of 2,691 combined software ratings.

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 Private Data Sketch Pro collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SketchPro Yearly Premium: $14.99 Access to all premium features and content.
  2. SketchPro Premium Yearly: $39.99 Unlock all premium features and content.
  3. SketchPro Premium Yearly: $9.99 Access to all premium features and content
  4. SketchPro Yearly Premium: $39.99 Access to all premium features and content
  5. 100 Tokens: $3.99 100 Tokens
  6. 500 Tokens: $7.99 500 Tokens
  7. 200 Tokens: $4.99 200 Tokens
  8. SketchPro Yearly Premium: $9.99 Access to all features and content.
  9. SketchPro Premium: $14.99 Access to premium features and content
  10. SketchPro Premium Yearly: $49.99 Access to all premium features and content