fix problems on Outschool [iphone]

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—— Run into issues on Outschool? Get help pending when official support gets back to you!

Outschool
Info:
company: Outschool
: https://support.outschool.com/
: outschool.com
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Freezing issue

Outschool freezes

Fix: 1. Force Close the App: Double-tap the home button (or swipe up from the bottom on newer iPhones) to access the app switcher, then swipe up... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize with the Layout: Spend some time exploring the app's layout. Look for a tutorial or help section within the app that may guid... ⇲

no direct links to teacher profiles

Fix: 1. Search for Teachers: Use the search function in the app to find teachers by name or class. 2. Bookmark Teacher Pages: If you find a teach... ⇲

no access to class schedules

Fix: 1. Check Class Details: Look for class details within the app that may include schedules or timings. 2. Contact Teachers: Reach out to teach... ⇲

confusing interface

Fix: 1. Explore the App: Spend time navigating through the app to familiarize yourself with its layout and features. 2. Look for Tutorials: Searc... ⇲
 
Search issue

lack of search feature

Fix: 1. Use Filters: If the app has any filtering options, use them to narrow down your search for classes or teachers. 2. Browse Categories: Nav... ⇲
 
Customization issue

no save or favorite classes

Fix: 1. Keep a Manual List: Create a note on your device where you can manually list classes you are interested in. 2. Use Reminders: Set reminde... ⇲

no calendar function

Fix: 1. Use iPhone Calendar: Manually add class schedules to your iPhone calendar by creating events for each class. 2. Set Reminders: Use the Re... ⇲

missing groups feature

Fix: 1. Create a Group Chat: Use other messaging platforms (like WhatsApp or Facebook) to create a group with classmates or parents to discuss cl... ⇲

no ability to favorite teachers

Fix: 1. Keep a Manual List: Create a note on your device where you can list your favorite teachers and their classes. 2. Use Social Media: Follow... ⇲
 
Notifications issue

push notifications are intrusive

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > Outschool and customize the notification settings to reduce their frequenc... ⇲
 
Slow issue

slow loading times

Fix: 1. Check Internet Speed: Use a speed test app to check your internet connection. If it's slow, try switching to a different network. 2. Clea... ⇲
 
Account issue

inability to switch profiles without logging out

Fix: 1. Use Different Devices: If possible, use different devices for different profiles to avoid logging out. 2. Keep a Note of Credentials: Wri... ⇲
 
Support issue

poor customer service

Fix: 1. Use Help Resources: Check the app for any help or FAQ sections that may address your concerns. 2. Document Issues: Keep a record of your... ⇲
 
Bugs issue

inconsistent class joining process

Fix: 1. Follow Instructions: Carefully read the instructions provided for joining classes to ensure you are following the correct steps. 2. Test... ⇲

limited information available

Fix: 1. Research Online: Use external resources like forums, blogs, or social media to gather more information about classes and teachers. 2. Ask... ⇲
 
Messages issue

no messaging functionality in app

Fix: 1. Use Alternative Messaging Apps: Use other messaging platforms (like WhatsApp or email) to communicate with teachers or classmates. 2. Cre... ⇲
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 what users are saying
Good experience
72.1%

Bad experience
27.9%

Neutral
0.0%

~ from our NLP analysis of 61 combined software ratings.

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 Private Data Outschool collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. $10 in Credit: $14.99 Ten dollars to spend on Outschool classes