fix problems on Keen Advisor [iphone]

—— Run into issues on Keen Advisor? Get help pending when official support gets back to you!

Keen Advisor

Info:

company: INGENIO, LLC

: https://www.keen.com/Help/Support.aspx?Subroutine=CustomerSupport&SubroutineParams=Anonymous=1

: www.keen.com

Chat with our AI-based Keen Advisor Support

🛠️ Common Keen Advisor Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Keen Advisor status not updating correctly

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. A weak connection can prevent... ⇲

Chat connection is slow

Fix: 1. Test your internet speed: Use a speed test app to check if your internet connection is fast enough for chat functionality. If it's slow,... ⇲

Crashes issue

Keen Advisor crashes after updates

Fix: 1. Restart your iPhone: A simple restart can resolve many app-related issues. Press and hold the power button until you see the slider, then... ⇲

Missed calls due to auto sign-in

Fix: 1. Adjust sign-in settings: Open Keen Advisor and navigate to the settings menu. Look for options related to sign-in or notifications and ad... ⇲

Bugs issue

Callback list not functioning

Fix: 1. Refresh the callback list: Close the app and reopen it to refresh the data. This can sometimes resolve temporary glitches. 2. Check for... ⇲

Bugs causing missed chats

Fix: 1. Update the app: Ensure you have the latest version of Keen Advisor installed, as updates often fix bugs. 2. Clear app cache: Go to Setti... ⇲

Customization issue

Notification sounds not customizable

Fix: 1. Check app settings: Open Keen Advisor and navigate to the settings menu. Look for notification settings to see if there are options to cu... ⇲

Inability to edit bids from the app

Fix: 1. Check for app updates: Ensure you are using the latest version of Keen Advisor, as updates may include new features or bug fixes. 2. Log... ⇲

Compatibility issue

Keen Advisor layout not optimized for iPad

Fix: 1. Use the iPhone compatibility mode: If you are using the app on an iPad, try running it in compatibility mode by selecting the option in t... ⇲