fix problems on Sephora KSA [iphone]

​

—— Run into issues on Sephora KSA? Get help pending when official support gets back to you!

Sephora KSA: Beauty, Makeup
Info:
company: Sephora
: https://www.sephora.sa/en/contact-us/
: www.sephora.sa
Chat with our AI-based Sephora KSA Support
   Hello! How can I assist you?  

characters left:
 
Slow issue

Sephora KSA is slow

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom of the screen on newer models) to see all open apps. Swi... ⇲
 
Crashes issue

Sephora KSA won't start

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to see the app switcher. Swipe up on the Se... ⇲

Sephora KSA closes unexpectedly

Fix: 1. Update the app: Ensure you have the latest version of the app installed. Go to the App Store and check for updates. OR 2. Reinstall th... ⇲
 
Bugs issue

incorrect location detection

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services. Ensure Location Services is turned on and that Sephora KSA is set... ⇲

lost items in cart

Fix: 1. Log out and log back in: Sometimes, logging out of your account and logging back in can refresh your cart and restore lost items. OR 2... ⇲

inconsistent stock availability

Fix: 1. Refresh the app: Close and reopen the app to refresh the stock information. Sometimes, stock levels can change rapidly. OR 2. Check ba... ⇲
 
UI issue

delivery options not appearing

Fix: 1. Check your address: Ensure that your delivery address is correctly entered in your account settings. Go to your profile and verify the ad... ⇲

no click and collect options

Fix: 1. Check store availability: Ensure that your selected store offers click and collect. You can do this by visiting the store's page in the a... ⇲
 
Support issue

customer service unresponsive

Fix: 1. Use in-app chat: If available, try using the in-app chat feature for immediate assistance. Look for a 'Help' or 'Support' section in the... ⇲

delayed order delivery

Fix: 1. Check order status: Go to your order history in the app to see if there are any updates or tracking information available. OR 2. Verif... ⇲

no response to complaints

Fix: 1. Document your complaint: Keep a record of your complaint and any correspondence. This can help if you need to follow up later. OR 2. U... ⇲
 
Customization issue

long intro video unnecessary

Fix: 1. Skip the video: If the app allows, look for a 'Skip' option to bypass the intro video. OR 2. Check settings: Some apps allow you to di... ⇲
 
Performance issue

poor app performance

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Sephora KSA. Tap 'Offload App' to clear cache without losing data, then rein... ⇲
 
Updates issue

lack of promotions

Fix: 1. Check the promotions section: Look for a dedicated promotions or offers section within the app to see if any current deals are available.... ⇲

Sephora KSA requires constant updates

Fix: 1. Enable automatic updates: Go to Settings > App Store and enable 'App Updates' to ensure the app updates automatically when new versions a... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
87.1%

Bad experience
9.8%

Neutral
3.0%

~ from our NLP analysis of 1,260 combined software ratings.

 Switch to these Alternatives:
Golden Scent قولدن سنت
SIVVI Online Shopping سيفي
FACES Beauty – فيسز
IKEA Saudi Arabia
Ounass Luxury Shopping اُناس
Styli-Online Fashion Shopping
جرير | Jarir
VOGACLOSET - فوغا كلوسيت
Namshi - We Move Fashion
Level Shoes: Designer Footwear

 Private Data Sephora KSA collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics