fix problems on Hunt Resident App [iphone]

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—— Run into issues on Hunt Resident App? Get help pending when official support gets back to you!

Hunt Resident App
Info:
company: Yardi Systems, Inc.
: https://www.huntmilitarycommunities.com/contact-us
Chat with our AI-based Hunt Resident App Support
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Bugs issue

Inconsistent submission process

Fix: Ensure you are following the same steps each time you submit a request. Take notes on the process that works best for you and stick to it to... ⇲
 
Payments issue

Payment processing errors

Fix: Check your internet connection and ensure it is stable before attempting to make a payment. If the error persists, try logging out and back... ⇲

No payment history available

Fix: Keep a personal record of your payments outside the app, such as in a spreadsheet or note-taking app, until this feature is added. OR Che... ⇲

Auto pay not available

Fix: Set a reminder on your phone to manually make payments on a regular schedule to avoid late fees. OR If possible, check if your bank offer... ⇲

Vague billing information

Fix: Request clarification on your bill by reaching out to the billing department directly through the app or via email, if available. OR Keep... ⇲

Inability to add payment accounts

Fix: Check if there are any restrictions on the type of accounts you can add and ensure you are using a compatible payment method. OR If you h... ⇲

No clear verification process for bank accounts

Fix: Ensure that you are entering all required information accurately and check for any specific instructions provided in the app regarding bank... ⇲
 
Login issue

Difficult login process

Fix: Ensure you are using the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
 
Support issue

Lack of communication on request status

Fix: After submitting a request, follow up with a direct message or email to the maintenance team to inquire about the status of your request.... ⇲

No detailed work order updates

Fix: Request more detailed updates directly from the maintenance team after submitting a work order to ensure you receive the information you nee... ⇲
 
UI issue

Glitchy interface

Fix: Try closing the app completely and reopening it. If the glitches persist, consider uninstalling and reinstalling the app to see if that reso... ⇲

Confusing navigation for submitting requests

Fix: Familiarize yourself with the app's layout by exploring each section and taking notes on where to find specific features. OR Consider cre... ⇲
 
Customization issue

No way to reopen work orders

Fix: Document the details of the work order and any follow-up actions you wish to take, and submit a new request referencing the original work or... ⇲
 
Settings issue

No option to contest inaccurate information

Fix: Document the inaccuracies and prepare a clear explanation of the correct information, then submit this as a new request or message to the su... ⇲
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 what users are saying
Good experience
86.3%

Bad experience
8.6%

Neutral
5.1%

~ from our NLP analysis of 3,142 combined software ratings.

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 Private Data Hunt Resident App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics