fix problems on Freelancer [iphone]

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—— Run into issues on Freelancer? Get help pending when official support gets back to you!

Freelancer - Hire & Find Jobs
Info:
company: Freelancer.com
: https://www.freelancer.com/support
: www.freelancer.com
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Support issue

Poor customer support response

Fix: Utilize the FAQ and help sections of the app for immediate answers to common issues. This can often resolve problems without needing to cont... ⇲
 
Features issue

Freelancer lacks essential functionality

Fix: Identify the specific functionalities you find lacking and look for alternative apps that may offer those features. Sometimes using a combin... ⇲

Limited project tracking features

Fix: Use external project management tools (like Trello or Asana) to track your projects more effectively. You can integrate these tools with you... ⇲

No way to view contests entered

Fix: Keep a personal log of contests you enter, including details like submission dates and contest names, to track your participation. OR Che... ⇲

No visibility on bids not awarded

Fix: Maintain a record of all bids you submit, including the project name and date, to keep track of your applications and follow up if necessary... ⇲
 
Messages issue

Difficulties in communication with freelancers

Fix: Establish clear communication guidelines at the start of the project. Use the app's messaging system to keep all communications in one place... ⇲
 
Account issue

Account verification issues

Fix: Ensure that you have provided all required documentation and information for verification. Double-check for any missing items that could del... ⇲
 
Payments issue

Multiple fees for adding funds

Fix: Review the fee structure of the app to understand when and why fees are applied. Consider using a payment method that incurs lower fees if a... ⇲

Negative balance penalties for unpaid jobs

Fix: Keep track of your project deadlines and ensure that you communicate with clients about any potential delays. This can help avoid unpaid job... ⇲

High costs associated with using the app

Fix: Review your spending and identify areas where you can cut costs, such as avoiding unnecessary premium features or services. OR Look for p... ⇲

Frequent issues with payment processing

Fix: Ensure that your payment information is up to date and that you are using a reliable payment method. Double-check for any errors in your pay... ⇲
 
Files issue

Inability to retrieve files from unresponsive freelancers

Fix: Always request that freelancers upload files to the platform as part of the project deliverables. This ensures that you have access to the f... ⇲
 
Security issue

Freelancers stealing company names

Fix: Conduct thorough research on freelancers before hiring them. Check their profiles for authenticity and look for any red flags in their work... ⇲
 
Verification issue

Lack of proper verification for freelancers

Fix: Review freelancer profiles carefully, focusing on their ratings, reviews, and work history. This can help you gauge their reliability and sk... ⇲
 
Notifications issue

Freelancer notifications stop working

Fix: Check your device's notification settings to ensure that notifications for the app are enabled. Sometimes, system settings can inadvertently... ⇲
 
UI issue

Difficult navigation for non-tech savvy users

Fix: Familiarize yourself with the app's layout by exploring its features and settings. Many apps have tutorials or help sections that can guide... ⇲
 
Quality issue

Inconsistent quality of freelancers

Fix: Set clear expectations and requirements in your job postings to attract freelancers who meet your standards. This can help filter out less q... ⇲
 
Search issue

Limited options for job searches

Fix: Use specific keywords and filters in your job search to narrow down results that are more relevant to your skills and interests. OR Expan... ⇲
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 what users are saying
Good experience
91.4%

Bad experience
6.4%

Neutral
2.2%

~ from our NLP analysis of 3,858 combined software ratings.

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 Private Data Freelancer collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics