fix problems on Ticketbox [iphone]

—— Run into issues on Ticketbox? Get help pending when official support gets back to you!

Ticketbox

Info:

company: TICKETBOX COMPANY LIMITED

: http://ticketbox.vn

Chat with our AI-based Ticketbox Support

🛠️ Common Ticketbox Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Filtering upcoming events by location is complicated.

Fix: To simplify filtering upcoming events by location, try using the search bar at the top of the events page. Enter the name of the location yo... ⇲

Login with Facebook fails.

Fix: First, ensure that your Facebook app is updated to the latest version. Then, try logging out of the Ticketbox app and logging back in. If th... ⇲

Network issue

Slow server connection.

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Additionally, consid... ⇲

Customization issue

Add to calendar function lacks event location.

Fix: When adding an event to your calendar, manually enter the event location in the notes or description field. This way, you can still have the... ⇲

Add to iCal function misses event link.

Fix: After adding the event to iCal, manually edit the event in your calendar app to include the event link. This can be done by selecting the ev... ⇲

Limited events available in Saigon.

Fix: To find more events, try expanding your search radius in the app settings. Look for options that allow you to view events in nearby cities o... ⇲

Payments issue

Credit card purchases require Vietnamese language.

Fix: If you are not fluent in Vietnamese, try using a translation app on your phone to help you navigate the payment process. You can translate t... ⇲

Notifications issue

Spurious notification badges appear frequently.

Fix: Try clearing the app cache if the option is available in your iPhone settings. Go to Settings > General > iPhone Storage, find Ticketbox, an... ⇲

Bugs issue

Ticketbox functionality is unreliable.

Fix: Ensure that you have the latest version of the Ticketbox app installed. Go to the App Store, search for Ticketbox, and check for any availab... ⇲