fix problems on Home [iphone]

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—— Run into issues on Home ? Get help pending when official support gets back to you!

Home by ShowingTime
Info:
company: ShowingTime.com, LLC
: https://help.myhome.show/
: www.showingtime.com
Chat with our AI-based Home Support
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Settings issue

Sellers cannot block out unavailable times

Fix: Use the 'Availability' feature in the app, if available. Navigate to your profile or settings and look for an option to set your availabilit... ⇲

Last minute showings cannot be approved

Fix: Set your availability in advance for showings. If you know your schedule, update your availability in the app to avoid last-minute requests.... ⇲

Inability to block realtors with no-shows

Fix: Keep a personal record of realtors who have no-showed. This can help you track patterns and decide whether to work with them in the future.... ⇲
 
UI issue

Difficult to navigate and not intuitive

Fix: Familiarize yourself with the app by exploring each section. Take a few minutes to click through the menus and options to understand where e... ⇲

Laggy and unresponsive user interface

Fix: Close any unnecessary apps running in the background to free up system resources. Double-tap the home button and swipe up on apps to close t... ⇲
 
Notifications issue

Delays in notifications

Fix: Check your device's notification settings. Go to Settings > Notifications > Home by ShowingTime and ensure that notifications are enabled an... ⇲

No chronological order for notifications

Fix: Manually sort your notifications by checking the timestamps. This may require you to keep track of notifications as they come in. OR Look... ⇲

Notifications do not clear after being read

Fix: Try force-closing the app and reopening it. This can sometimes refresh the notification status and clear read notifications. OR Check for... ⇲
 
Login issue

Frequent logouts

Fix: Check your internet connection. A weak or unstable connection can cause frequent logouts. Ensure you are connected to a reliable Wi-Fi or ce... ⇲
 
Feedback issue

Lack of feedback from showings

Fix: Encourage agents to provide feedback by sending them a follow-up message after showings. This can prompt them to share their thoughts. OR... ⇲

No mutual feedback system for agents and sellers

Fix: Establish a personal feedback system by creating a shared document or spreadsheet where both agents and sellers can leave feedback after sho... ⇲
 
Messages issue

No option to decline showings via text

Fix: Use the app's built-in messaging feature, if available, to communicate your decline directly to the agent. OR Consider setting up a stand... ⇲

No way to message potential agents

Fix: Check if there is a contact feature within the app that allows you to reach out to agents. If not, use their contact information from their... ⇲
 
Privacy issue

No visibility of buyer's agent information

Fix: Request the buyer's agent information directly from your agent or the listing agent. They should be able to provide you with the necessary d... ⇲
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 what users are saying
Good experience
98.2%

Bad experience
1.3%

Neutral
0.5%

~ from our NLP analysis of 16,030 combined software ratings.

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 Private Data Home collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics