fix problems on Almosafer [iphone]

​

—— Run into issues on Almosafer? Get help pending when official support gets back to you!

Almosafer: Flights & Stays
Info:
company: ALMOSAFER FOR TRAVEL AND TOURISM COMPANY
: http://www.almosafer.com/ar/contact-us
: www.almosafer.com
Chat with our AI-based Almosafer Support
   Hello! How can I assist you?  

characters left:
 
Support issue

Subpar alternatives offered

Fix: When searching for flights or accommodations, use the filter options to refine your search results based on your preferences (e.g., price ra... ⇲

Inconsistent information between support channels

Fix: When contacting support, make sure to provide the same details (booking reference, dates, etc.) across all channels to maintain consistency... ⇲

Poor communication with hotels

Fix: When booking, make a note of the hotel’s contact information. If you have specific requests or need to communicate with the hotel, reach out... ⇲
 
Payments issue

Refund process delayed or nonexistent

Fix: Keep a detailed record of your refund request, including dates and any correspondence. If you have not received a response within a reasonab... ⇲

High service fees

Fix: Review the breakdown of your booking costs in the app. If the service fees seem excessive, consider searching for alternative booking platfo... ⇲

No Apple Pay option

Fix: If Apple Pay is not available, consider linking a credit or debit card to your Almosafer account for payments. This can often be done in the... ⇲
 
Bugs issue

Inaccurate hotel availability

Fix: Before booking, double-check the hotel’s official website or call the hotel directly to confirm availability. This can help ensure that the... ⇲

Booking errors with past dates

Fix: Always double-check the dates you are selecting before finalizing your booking. If you accidentally select a past date, go back to the date... ⇲
 
Slow issue

Almosafer performance slow

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Almosafer, and check for any available updates. Updat... ⇲
 
Security issue

Fake booking codes

Fix: If you receive a booking code that seems invalid, double-check the details in your Almosafer account. If the booking is confirmed there, use... ⇲
 
Settings issue

Difficulty in changing reservations

Fix: Log into your Almosafer account and navigate to your bookings. Look for an option to modify or change your reservation. Follow the prompts t... ⇲
 
Ads issue

Misleading discounts

Fix: Before booking, compare the discounted price with the original price listed on the hotel’s website to ensure the discount is legitimate. O... ⇲
 
Customization issue

Limited flexibility in bookings

Fix: When searching for accommodations, look for options that offer free cancellation or flexible booking policies. These are often highlighted i... ⇲
 
Freezing issue

Almosafer freezes during use

Fix: If the app freezes, try closing it completely and restarting it. On an iPhone, swipe up from the bottom of the screen and swipe the Almosafe... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.5%

Bad experience
3.5%

Neutral
3.0%

~ from our NLP analysis of 43,132 combined software ratings.

 Switch to these Alternatives:
almatar: Best Booking Prices
Saudia
Gathern جاذر إن
Wego Flights & Hotels Booking
HHR Train
Jazeera Airways
Yelo- يلو
flyadeal App
Kuwait Airways
Rehlat- Book Flights & Hotels

 Private Data Almosafer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data
    • Diagnostics