fix problems on Foodja Drive [iphone]

—— Run into issues on Foodja Drive? Get help pending when official support gets back to you!

Foodja Drive

Info:

company: Cloudbase Ventures, Inc.

: https://foodja.com

: foodja.com

Chat with our AI-based Foodja Drive Support

🛠️ Common Foodja Drive Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Foodja Drive crashes occasionally

Fix: 1. Update the App: Ensure that you are using the latest version of Foodja Drive. Go to the App Store, search for Foodja Drive, and tap 'Upda... ⇲

Photo upload process is slow

Fix: 1. Check Internet Connection: Ensure you have a stable and fast internet connection. Switch between Wi-Fi and cellular data to see if the up... ⇲

Uploads issue

Frequent failed photo uploads

Fix: 1. Check File Format: Ensure that the photos you are trying to upload are in a supported format (JPEG, PNG, etc.). If not, convert them usin... ⇲

UI issue

No indication of photo uploading

Fix: 1. Enable Notifications: Check if notifications for Foodja Drive are enabled. Go to Settings > Notifications > Foodja Drive and ensure that... ⇲

Small unresponsive buttons

Fix: 1. Adjust Display Settings: Go to Settings > Display & Brightness and adjust the text size or enable 'Larger Text' to make buttons easier to... ⇲

Privacy issue

Removal of client contact info from order details

Fix: 1. Check App Settings: Go to the app settings and see if there is an option to display client contact information. If available, enable it.... ⇲

Network issue

No access to order info during system outages

Fix: 1. Use Offline Mode: If the app has an offline mode, ensure it is enabled so you can access previously downloaded order information. 2. Kee... ⇲

Bugs issue

Orders can disappear without notice

Fix: 1. Refresh the App: Close the app completely and reopen it to refresh the order list. 2. Check Filters: Ensure that no filters are applied... ⇲

Permissions issue

Excessive requirements for delivery equipment

Fix: 1. Review Equipment Guidelines: Check the app or website for a list of required equipment and see if any can be substituted with more access... ⇲

Support issue

Poor customer service response regarding pay issues

Fix: 1. Document Your Issues: Keep a detailed record of your pay issues, including dates and amounts, to provide clear information when you reach... ⇲

Updates issue

Significant drop in order quality after dispatcher change

Fix: 1. Provide Feedback: Use any feedback options in the app to report your concerns about order quality. 2. Monitor Orders: Keep track of orde... ⇲

Payments issue

Inconsistent pay for deliveries

Fix: 1. Track Deliveries: Keep a detailed log of each delivery, including pay rates and any discrepancies, to identify patterns. 2. Review Payme... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

58.6%

Bad experience

27.6%

Neutral

13.8%

~ from our NLP analysis of 29 combined software ratings.

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Private Data Foodja Drive collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics