—— Run into issues on Corridor Digital? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your iPhone's settings to ensure that screen mirroring is enabled. Go to Settings > AirPlay & Handoff and make sure 'Automatically Air... ⇲
Fix: Ensure that you are logged into the same Apple ID on your iPad that you used to purchase the subscription. Go to Settings > [your name] > Su... ⇲
Fix: Close all other apps running in the background to free up memory. Double-tap the Home button (or swipe up from the bottom of the screen on n... ⇲
Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try restarting your router or switching to cellular data to see... ⇲
Fix: Check if your device supports picture-in-picture mode. This feature is available on iPhones running iOS 14 and later. If your device support... ⇲
Fix: Ensure that both your iPhone and the AirPlay device are connected to the same Wi-Fi network. If they are on different networks, AirPlay will... ⇲
Fix: Try tapping on the video screen to bring up the playback controls again. Sometimes, the controls may disappear after a few seconds of inacti... ⇲
Fix: Look for a setting in the app that allows you to choose what happens after a video ends. Some apps have options to continue to the next vide... ⇲
Fix: Look for a settings menu within the app where you can adjust playback options, including autoplay settings. This may provide clarity on how... ⇲
Fix: Check if you are logged into the app. If not, log in using your credentials. Sometimes, the profile option may not be visible if you are not... ⇲
Fix: Restart your iPhone to clear any temporary glitches that may be causing the update error. After restarting, check the app again. OR Delet... ⇲
Fix: Close any unnecessary background apps to free up system resources. You can do this by double-tapping the Home button (or swiping up from the... ⇲
Fix: Check if the app has a feature for downloading videos for offline viewing. This is usually found in the video options or settings menu. OR... ⇲
Fix: Check if the app has a rewind feature, which may be represented by a button or gesture. If not, consider using a different app that supports... ⇲
Fix: Ensure that background app refresh is enabled for the Corridor Digital app. Go to Settings > General > Background App Refresh and make sure... ⇲
Fix: Check your app settings for any session timeout options that may be causing the app to log you out. Adjust these settings if possible. OR... ⇲
Fix: Clear the app's cache by deleting and reinstalling it. This can help resolve glitches caused by corrupted data. OR Ensure that your devic... ⇲