fix problems on NBA Dunk [iphone]

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—— Run into issues on NBA Dunk? Get help pending when official support gets back to you!

NBA Dunk - Trading Card Games
Info:
company: Panini Digital, Incorporated
: https://www.paniniamerica.net/privacy-policy
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Customization issue

Cannot bookmark cards

Fix: Use the 'Favorites' feature if available. Check if there is an option to mark cards as favorites or create a collection within the app to ke... ⇲
 
Updates issue

Slow release of new sets

Fix: Stay engaged with the app's community or social media channels for announcements about new releases. This can help you stay informed about u... ⇲

Forced update fail message

Fix: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check and free up space if necessary. OR... ⇲
 
Payments issue

Cool sets require real money

Fix: Focus on completing sets that can be earned through gameplay. Engage in daily challenges or events that reward you with cards without spendi... ⇲

High fees for auctions

Fix: Review the auction fees before placing bids. Set a budget for how much you are willing to spend, including fees, to avoid overspending. OR... ⇲
 
Network issue

Connection issues

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. Restart your router if... ⇲
 
Crashes issue

Bugs causing app crashes

Fix: Clear the app's cache if the option is available in the settings. This can help remove any corrupted data that may be causing crashes. OR... ⇲
 
Login issue

Account sign-in issues

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you forgot your password, use the 'Forg... ⇲
 
Support issue

Customer service is unresponsive

Fix: Check the app for any FAQs or help sections that may provide answers to common issues without needing to contact support. OR Look for com... ⇲

Automated customer support responses

Fix: Look for alternative support options within the app, such as live chat or community forums, where you might get more personalized help. OR... ⇲
 
Freezing issue

NBA Dunk freezes during battles

Fix: Close other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom on newer models) and... ⇲
 
UI issue

Confusing trading menu

Fix: Take time to explore the trading menu thoroughly. Familiarize yourself with each section and feature to better understand how to navigate it... ⇲
 
Bugs issue

Inability to claim free coins

Fix: Check if there are specific requirements or tasks you need to complete to claim free coins. Look for any notifications or prompts in the app... ⇲
 
Features issue

Lack of bidding in auctions

Fix: Ensure you are participating in auctions that allow bidding. Some auctions may have different rules, so check the details before entering.... ⇲
 
Account issue

NBA Dunk does not save account information

Fix: Check your device settings to ensure that the app has permission to save data. Go to Settings > Privacy > Tracking and ensure the app is all... ⇲

Limited options for managing connected accounts

Fix: Explore the settings menu for any account management options. Sometimes, features are hidden under different sections. OR Consider discon... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
48.8%

Bad experience
39.8%

Neutral
11.4%

~ from our NLP analysis of 412 combined software ratings.

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Cardstock: Sports Card Scanner

 Private Data NBA Dunk collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Rookie1: $0.99 Panini Dunk Rookie1 Pack 0.99
  2. Small Pack: $4.99 Panini Dunk Small coin bundle
  3. Case Breaker Spot: $6.99 Case Breaker Spot 18
  4. Bundle29.99: $29.99 Bundle29.99
  5. Coins 1: $0.99 Bundle 0.99
  6. Sophomore3: $4.99 Panini Dunk Sophomore3 Pack 4.99
  7. Medium Pack: $9.99 Panini Dunk Medium coin bundle
  8. Elite3: $19.99 Elite3 pack IAP purchase
  9. Case Breaker Spot: $14.99 Case Breaker Spot 4
  10. Deal 9.99: $9.99 Panini Dunk Deal 9.99