—— Run into issues on PlantOn? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Use gestures: If your iPhone has a Home button, you can tap it to return to the previous screen. If it doesn't, swipe from the left edge... ⇲
Fix: 1. Ensure you are logged into the correct Apple ID: Go to Settings > [your name] > Media & Purchases to check if you are using the same Appl... ⇲
Fix: 1. Verify subscription status: Go to Settings > [your name] > Subscriptions to check if your lifetime subscription is active. If it shows as... ⇲
Fix: 1. Improve photo quality: Ensure that the photos you take are well-lit and focused. Use natural light and avoid shadows. Take multiple photo... ⇲
Fix: 1. Take clearer photos: Ensure that the plant is well-lit and in focus. Use a plain background to help the app distinguish the plant better.... ⇲
Fix: 1. Use high-quality images: Ensure that the images you upload are clear and well-lit. Take multiple photos from different angles to improve... ⇲
Fix: 1. Adjust distance: Move the camera closer to the plant while ensuring it is within the focus range. Experiment with different distances to... ⇲
Fix: 1. Update the app: Ensure that you have the latest version of PlantOn installed. Go to the App Store, tap on your profile icon, and check fo... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch to Wi-Fi if you are using cellular data, or vice ver... ⇲
Fix: 1. Check app settings: Look for a 'Saved Items' or 'Favorites' section in the app's menu. Ensure that you are logged in to your account if t... ⇲