fix problems on Mnet Plus [iphone]

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—— Run into issues on Mnet Plus? Get help pending when official support gets back to you!

Mnet Plus
Info:
company: CJ ENM Co., Ltd.
: https://mnetplus.zendesk.com/hc/en-001/requests/new
: www.mnetplus.world
Chat with our AI-based Mnet Plus Support
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Crashes issue

unable to read comments without crashing

Fix: 1. Try accessing comments during off-peak hours when server load may be lower. 2. Clear the app's cache by offloading the app and reinstalli... ⇲
 
Privacy issue

sensitive word filters are ineffective

Fix: 1. Check if there are any settings within the app related to content filtering and ensure they are enabled. 2. If no settings are available,... ⇲
 
Glitches issue

frequent glitches during voting

Fix: 1. Ensure you have a stable internet connection while voting. 2. Restart the app before voting to clear any temporary glitches. 3. Try votin... ⇲
 
Bugs issue

redirects to app store despite having the app

Fix: 1. Ensure that the Mnet Plus app is updated to the latest version. 2. Restart your iPhone to refresh the app's functionality. 3. Check if th... ⇲

minor bugs affecting functionality

Fix: 1. Keep the app updated to the latest version to benefit from bug fixes. 2. Restart the app regularly to clear temporary bugs. OR 1. Clea... ⇲
 
Video issue

black screen when trying to watch voting video

Fix: 1. Ensure you have a stable internet connection. 2. Restart the app and try again. 3. Check if there are any updates available for the app a... ⇲
 
Loading issue

Mnet Plus fails to load after initial screen

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Ensure the app is updated to the latest version. 3. Check your internet connection... ⇲

inability to access voting after app refresh

Fix: 1. Ensure you are logged in to your account after refreshing the app. 2. Restart the app and try accessing the voting section again. OR 1... ⇲
 
Login issue

constant logouts from account

Fix: 1. Ensure that you are using the latest version of the app. 2. Check your internet connection; unstable connections can cause logouts. 3. Tr... ⇲
 
Gameplay issue

difficulty in collecting daily rewards

Fix: 1. Ensure you are logging in daily and check if there are any specific times for reward collection. 2. Restart the app and try collecting re... ⇲

rigged voting system

Fix: 1. Engage with community forums or discussions to understand if others are facing similar issues. 2. Participate in voting during different... ⇲

unprofessional changes to award criteria

Fix: 1. Review the app's guidelines or announcements for any updates on award criteria. 2. Engage with community discussions to gather insights o... ⇲
 
Ads issue

long wait times between ads

Fix: 1. Ensure you have a stable internet connection; poor connectivity can increase wait times. 2. Restart the app to refresh its performance.... ⇲
 
UI issue

inability to navigate features easily

Fix: 1. Familiarize yourself with the app's layout by exploring each section. 2. Look for any tutorials or help sections within the app that may... ⇲
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 what users are saying
Bad experience
76.3%

Good experience
20.3%

Neutral
3.4%

~ from our NLP analysis of 962 combined software ratings.

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 Private Data Mnet Plus collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data