fix problems on DogNote [iphone]

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—— Run into issues on DogNote? Get help pending when official support gets back to you!

DogNote - Pet Journal & Log
Info:
company: Ragnar Rebase
: https://help.dognote.app
: dognote.app
Chat with our AI-based DogNote Support
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Bugs issue

New release has bugs and performance issues

Fix: 1. Check for any updates in the App Store, as developers often release patches for bugs shortly after a new release. 2. If no updates are av... ⇲

Reminders disappear after marking as done

Fix: 1. Check the app settings to see if there is an option to keep completed reminders visible. 2. If not, consider creating a separate list for... ⇲

Internal error with iOS Shortcuts

Fix: 1. Check if the app has permission to use Shortcuts by going to Settings > Shortcuts and ensuring DogNote is listed and enabled. 2. Restart... ⇲
 
Notifications issue

Push notifications for scheduled reminders not working

Fix: 1. Go to your iPhone Settings > Notifications > DogNote and ensure that notifications are enabled. 2. Check if 'Allow Notifications' is turn... ⇲
 
Support issue

Email address for support not working

Fix: 1. Check the app's official website or social media pages for updated contact information. 2. Look for any in-app support options or FAQs th... ⇲
 
Customization issue

Spellcheck and auto-correct missing

Fix: 1. Go to your iPhone Settings > General > Keyboard and ensure that 'Auto-Correction' and 'Check Spelling' are enabled. 2. Restart the app to... ⇲

Limited customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. Consider providing feedback through the app'... ⇲

Lack of analytics for tracking trends

Fix: 1. Manually track your data in a spreadsheet or note-taking app to analyze trends over time. 2. Use the app's existing features to log data... ⇲

No daily tally for tracked events

Fix: 1. Create a manual tally system within the app by using notes or a separate list to track daily events. 2. Use a calendar app to log daily e... ⇲
 
Payments issue

Basic features require payment for multiple pets

Fix: 1. Review the app's pricing structure to see if there are any promotions or discounts available for multiple pets. 2. Consider using the app... ⇲
 
Slow issue

DogNote runs slower after update

Fix: 1. Clear the app's cache by uninstalling and reinstalling it. 2. Restart your iPhone to free up memory and improve performance. OR 1. Che... ⇲
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 what users are saying
Good experience
91.8%

Neutral
4.2%

Bad experience
4.0%

~ from our NLP analysis of 594 combined software ratings.

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 Private Data DogNote collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. DogNote Premium (Monthly): $4.99 DogNote Premium (Monthly)
  2. DogNote Premium (Yearly): $32.99 DogNote Premium (Yearly)
  3. DogNote Premium (Yearly Promo): $17.99 DogNote Premium (Yearly Promo)
  4. DogNote Premium (Yearly): $44.99 DogNote Premium (Yearly)
  5. DogNote Premium (Monthly): $4.99 DogNote Premium (Monthly)