fix problems on Remote [iphone]

—— Run into issues on Remote ? Get help pending when official support gets back to you!

Remote for Sonos

Info:

company: Dariusz Niklewicz

: http://apps.dniklewicz.com/sonos-mobile

Chat with our AI-based Remote Support

🛠️ Common Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not locate devices

Fix: 1. Ensure that your iPhone and Sonos speakers are connected to the same Wi-Fi network. Go to Settings > Wi-Fi on your iPhone and check the n... ⇲

Remote crashes on Apple Watch

Fix: 1. Ensure that your Apple Watch is updated to the latest watchOS version. Go to the Watch app on your iPhone, tap General > Software Update.... ⇲

Audio issue

Only adjusts volume

Fix: 1. Check if the app has any settings that limit its functionality. Open the app, go to Settings, and look for any options related to playbac... ⇲

Does not respond to play commands

Fix: 1. Ensure that your Sonos speakers are powered on and connected to the same Wi-Fi network. 2. Restart the Remote for Sonos app by closing it... ⇲

Does not adjust volume on watch

Fix: 1. Ensure that the Remote for Sonos app is properly installed and updated on your Apple Watch. Check for updates in the App Store. 2. Restar... ⇲

Account issue

Cannot access playlists

Fix: 1. Ensure that your music service accounts (like Spotify, Apple Music, etc.) are linked correctly in the Sonos app. Open the Sonos app, go t... ⇲

Does not allow music selection

Fix: 1. Ensure that your music service accounts are properly linked in the Sonos app. Go to Settings > Services & Voice in the Sonos app to check... ⇲

Cannot shuffle music

Fix: 1. Check if the shuffle option is available in the app's playback controls. Sometimes, it may be hidden in a menu or settings. 2. Restart th... ⇲

Network issue

Fails to find speakers

Fix: 1. Make sure your Sonos speakers are powered on and connected to the same Wi-Fi network as your iPhone. 2. Restart your Wi-Fi router to refr... ⇲

Bugs issue

Bugs and poor performance

Fix: 1. Check for updates for both the Remote for Sonos app and your iPhone's iOS. Go to the App Store for the app and Settings > General > Softw... ⇲

Remote does nothing

Fix: 1. Restart the Remote for Sonos app by closing it completely and reopening it. 2. Check for updates for the app in the App Store and install... ⇲

Needs significant improvement

Fix: 1. Regularly check for updates to the app in the App Store, as developers often release improvements and bug fixes. 2. Explore the app's set... ⇲

UI issue

Clunky interface

Fix: 1. Familiarize yourself with the app's layout and features by exploring the settings and options available. Sometimes, understanding the app... ⇲

Features issue

Limited functionality

Fix: 1. Review the app's features in the settings or help section to understand what is available. 2. If you find the app lacking, consider using... ⇲

Crashes issue

Instantly crashes on watch

Fix: 1. Ensure that your Apple Watch is updated to the latest watchOS version. Go to the Watch app on your iPhone, tap General > Software Update.... ⇲