fix problems on First Coast News Jacksonville [iphone]

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—— Run into issues on First Coast News Jacksonville? Get help pending when official support gets back to you!

First Coast News Jacksonville
Info:
company: Tegna Inc.
: https://www.firstcoastnews.com/contact-us
: www.firstcoastnews.com
Chat with our AI-based First Coast News Jacksonville Support
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Ads issue

Repetitive news blurbs

Fix: 1. Clear app cache: Go to the app settings and look for an option to clear cache or data. This can help refresh the content and remove repet... ⇲

Commercials delay live streaming

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. If it's slow, try resetting your... ⇲
 
Video issue

Difficult to play video

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

Inability to view videos fullscreen

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of the First Coast News app, as updates may fix this is... ⇲
 
Loading issue

Loading issues

Fix: 1. Check your internet connection: Ensure you have a strong Wi-Fi or cellular signal. If the connection is weak, try moving closer to the ro... ⇲
 
UI issue

No written weather summary available

Fix: 1. Check in-app settings: Open the First Coast News app and navigate to the weather section. Look for any settings related to weather summar... ⇲
 
Audio issue

Echoing audio during video playback

Fix: 1. Check audio settings: Go to Settings > Sounds & Haptics and ensure that the volume is set appropriately. Also, check if 'Mono Audio' is e... ⇲
 
Installation issue

First Coast News Jacksonville fails to open without deleting and reinstalling

Fix: 1. Clear app cache: If the app has an option to clear cache, do so to help resolve opening issues. 2. Restart your iPhone: This can help ref... ⇲
 
Login issue

Login issues for contests

Fix: 1. Check your internet connection: Ensure you have a stable connection. If the connection is weak, try switching to a different network. 2.... ⇲
 
Updates issue

Lack of timely updates on weather app

Fix: 1. Check app settings: Open the First Coast News app and navigate to the weather section. Ensure that location services are enabled and that... ⇲
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 what users are saying
Good experience
95.7%

Neutral
2.9%

Bad experience
1.4%

~ from our NLP analysis of 12,771 combined software ratings.

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 Private Data First Coast News Jacksonville collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics