fix problems on Nebula [iphone]

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—— Run into issues on Nebula? Get help pending when official support gets back to you!

Nebula: Horoscope & Astrology
Info:
company: OBRIO LIMITED
: http://help.answers-365.com/
: asknebula.com
Chat with our AI-based Nebula Support
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Bugs issue

Inaccurate birth chart information

Fix: Double-check the birth information you entered (date, time, and location) to ensure accuracy. Even small errors can lead to incorrect chart... ⇲

Inconsistent accuracy of predictions

Fix: Keep a personal journal of the predictions and your experiences to track their accuracy over time. This can help you identify patterns and d... ⇲
 
Messages issue

Confusing horoscope messages

Fix: Take notes on the messages you find confusing and research their meanings online. Many astrology websites provide detailed explanations of c... ⇲

Technical issues with messaging and posting

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check your device's settings to en... ⇲
 
Ads issue

Frequent ads disrupt user experience

Fix: Check if the app offers an ad-free subscription option. If you find the ads too disruptive, consider upgrading to a paid version if it fits... ⇲
 
Support issue

Poor customer service

Fix: Document any issues you encounter and try to reach out through multiple channels (email, social media, in-app support) to increase your chan... ⇲
 
Account issue

Difficulties in unsubscribing

Fix: Go to your device's settings, navigate to your subscriptions, and look for the Nebula app. Follow the prompts to unsubscribe. Make sure to d... ⇲
 
Payments issue

Misleading trial offers

Fix: Before starting a trial, read the terms and conditions carefully to understand when the trial ends and when billing will begin. Set a remind... ⇲

Limited free content

Fix: Maximize the use of the free content available by regularly checking for updates or new features that may be added. Engage with the communit... ⇲

Frequent billing issues

Fix: Keep track of your subscription dates and billing cycles. If you notice any discrepancies, document them and check your payment method for a... ⇲

Lack of clarity in pricing structure

Fix: Review the app's pricing page carefully to understand the different subscription tiers and what features are included in each. Take screensh... ⇲
 
UI issue

Nebula navigation is complicated

Fix: Take some time to explore the app's interface and familiarize yourself with its layout. Look for any tutorial or help sections within the ap... ⇲
 
Privacy issue

Invasive content regarding personal life

Fix: Review the app's privacy settings to limit the amount of personal information you share. Adjust your profile settings to minimize the data t... ⇲
 
Registration issue

Age selection error during setup

Fix: Double-check the age you entered during setup. If the app continues to have issues, try restarting the app or your device to see if that res... ⇲
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 what users are saying
Good experience
91.1%

Bad experience
5.4%

Neutral
3.4%

~ from our NLP analysis of 157,130 combined software ratings.

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 Private Data Nebula collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Daily secrets from birth chart: $7.99 Get unlimited access to all astro features
  2. Premium subscription: $7.99 Unlimited access to all features
  3. Premium subscription: $29.99 Unlimited access to all features
  4. $9.99 Chat Credit: $9.99 Purchase $9.99 Chat Credit
  5. Premium subscription: $39.99 Unlimited access to all features
  6. Premium subscription: $2.99 Unlimited access to all features
  7. Premium Relationship Check-In: $4.99 Unlimited access to Relationship Check-In
  8. Premium subscription: $49.99 Unlimited access to all features
  9. Premium subscription: $7.99 Unlimited access to all features
  10. $24.99 Chat Credit: $24.99 Purchase $24.99 Chat Credit