fix problems on Tertulia [iphone]

—— Run into issues on Tertulia? Get help pending when official support gets back to you!

Tertulia

Info:

company: Tertulia, Inc.

: https://tertulia.com/support

: tertulia.com

Chat with our AI-based Tertulia Support

🛠️ Common Tertulia Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Slow page loading

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can do this by opening another app or website... ⇲

Difficulty in saving books to shelves

Fix: 1. Ensure you are logged in: Sometimes, being logged out can cause issues. Check your account settings in the app to confirm you are logged... ⇲

Bugs issue

Inconsistent recommendations

Fix: 1. Update your preferences: Go to the settings or preferences section of the app and update your reading preferences or interests. This can... ⇲

Content issue

Lack of detailed book summaries

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include improved content such as book summaries. 2. Use... ⇲

Glitches issue

Glitchy scrolling in lists

Fix: 1. Restart the app: Close Tertulia completely and reopen it. This can help resolve temporary glitches affecting scrolling. 2. Check for upda... ⇲

UI issue

No order status or history

Fix: 1. Check your account settings: Look for an order history or purchases section in your account settings within the app. Sometimes this infor... ⇲

Support issue

Limited customer support

Fix: 1. Use in-app help resources: Check if Tertulia has a help or FAQ section within the app that can provide answers to common questions. 2. Lo... ⇲

Features issue

Inability to rate or review books

Fix: 1. Check for updates: Ensure you have the latest version of Tertulia, as the ability to rate or review books may be added in a future update... ⇲

Crashes issue

Tertulia crashes or freezes

Fix: 1. Restart your device: Sometimes, simply restarting your iPhone can resolve app crashes and improve performance. 2. Clear app cache: Go to... ⇲

Compatibility issue

No iPad app available

Fix: 1. Use compatibility mode: If you have an iPhone app, you can run it on your iPad in compatibility mode. Open the app on your iPad, and it w... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.3%

Bad experience

4.2%

Neutral

1.5%

~ from our NLP analysis of 477 combined software ratings.

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Private Data Tertulia collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics