fix problems on Stellarium [iphone]

—— Run into issues on Stellarium ? Get help pending when official support gets back to you!

Stellarium Mobile - Star Map

Info:

company: Noctua Software Ltd

: https://www.stellarium-labs.com/support/

: www.stellarium-labs.com

Chat with our AI-based Stellarium Support

🛠️ Common Stellarium Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Labels for Neptune, Pluto, and asteroids not visible without zooming in too much

Fix: To improve visibility of celestial labels, try adjusting the zoom level gradually. Instead of zooming in too much, use the pinch-to-zoom ges... ⇲

Only one constellation visible at a time

Fix: Check the settings for constellation display options. Some apps allow you to toggle between different views or display modes. Look for a set... ⇲

Camera issue

Camera support for AR not available

Fix: If AR features are not available, check for any updates to the app in the App Store. Developers often release updates that may include new f... ⇲

Payments issue

In-app purchase does not support Family Sharing

Fix: To work around the lack of Family Sharing for in-app purchases, consider purchasing the app itself if it has a one-time fee that includes al... ⇲

Settings issue

Direction calibration issues

Fix: To calibrate your device's compass, go to your device's settings and find the compass calibration option. Follow the on-screen instructions... ⇲

Crashes issue

Occasional lag and crashes

Fix: To reduce lag and crashes, try closing other apps running in the background. Double-tap the home button (or swipe up from the bottom on newe... ⇲

Customization issue

Default time set to night sky

Fix: To change the default time setting, navigate to the settings menu within the app. Look for an option related to time settings or default vie... ⇲

No option to show star/object trajectory when selected

Fix: Check the app settings for any options related to trajectory or path display. Some apps have features that allow you to visualize the trajec... ⇲

Compatibility issue

Limited features compared to free PC version

Fix: Explore the app's settings to see if there are any features that can be unlocked or enhanced through in-app purchases. Sometimes, premium fe... ⇲

No support for connecting to certain telescopes

Fix: Check the app's settings for any options related to telescope connectivity. Some apps may have specific settings for different telescope bra... ⇲

Storage issue

Large storage footprint

Fix: To reduce the storage footprint, check if there are any settings in the app that allow you to clear cache or temporary files. This can help... ⇲

Search issue

Difficulty locating specific celestial objects for beginners

Fix: Utilize the search function within the app to locate specific celestial objects. Most star map apps have a search feature that allows you to... ⇲

UI issue

Lack of clear labels in bright daylight

Fix: Adjust the brightness settings of your device to see if that improves label visibility. Increasing the screen brightness can help make label... ⇲