fix problems on GL Pets [iphone]

—— Run into issues on GL Pets? Get help pending when official support gets back to you!

GL Pets

Info:

company: Shenzhen GULIGULI Intelligent Technology Co., Ltd.

: https://guligulilife.com/pages/contact

Chat with our AI-based GL Pets Support

🛠️ Common GL Pets Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

inefficient performance

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. S... ⇲

disconnects when switching apps

Fix: 1. Check Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for GL Pets. This allows the app... ⇲

Network issue

laggy connection

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network. If using cellular data, check your signal strength. Y... ⇲

long delay on initial connection

Fix: 1. Ensure the app is updated: Go to the App Store, tap on your profile icon, and scroll to see if GL Pets has an update available. Updating... ⇲

fails to connect over cell data

Fix: 1. Check cellular data settings: Go to Settings > Cellular and ensure that GL Pets is allowed to use cellular data. Toggle it on if it’s off... ⇲

connects randomly

Fix: 1. Check for interference: Ensure there are no other devices or networks causing interference. Move closer to your router or switch to a les... ⇲

device shows offline incorrectly

Fix: 1. Toggle Airplane mode: Turn on Airplane mode for a few seconds and then turn it off. This can refresh your network connection and correct... ⇲

UI issue

messed up controls

Fix: 1. Reset app settings: Check if there is an option within the app to reset controls or settings to default. This can often resolve control i... ⇲

typos present

Fix: 1. Report typos: While you cannot contact developers, you can keep a note of typos and check for updates regularly, as they may be fixed in... ⇲

requires sign-in after minimizing

Fix: 1. Check app settings: Look for any settings related to session management or stay signed in. Adjust these settings if available. OR 2. K... ⇲

Updates issue

needs update

Fix: 1. Check for updates: Open the App Store, tap on your profile icon, and scroll down to see if GL Pets has an update available. If so, tap 'U... ⇲

Settings issue

GL Pets defaults to Chinese

Fix: 1. Change language settings: Go to Settings > General > Language & Region. Ensure that your preferred language is set to English. Restart th... ⇲

cannot change language to English

Fix: 1. Follow the same steps as above to change the device language settings to English, which may help the app recognize the preferred language... ⇲

Slow issue

laggy performance

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free up space, which can improve p... ⇲

Registration issue

registration code not received

Fix: 1. Check spam/junk folder: Sometimes, registration emails can end up in spam. Check your email's spam or junk folder for the registration co... ⇲