fix problems on Ting Sensor [iphone]

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—— Run into issues on Ting Sensor? Get help pending when official support gets back to you!

Ting Sensor
Info:
company: Whisker Labs, Inc.
: https://www.whiskerlabs.com
: www.whiskerlabs.com
Chat with our AI-based Ting Sensor Support
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Syncing issue

History data is delayed until the next day

Fix: 1. Check the app settings for any options related to data synchronization frequency. If available, set it to a more frequent update interval... ⇲
 
Support issue

Lack of detailed troubleshooting methods

Fix: 1. Refer to the user manual or help section within the app for any troubleshooting tips provided. 2. Create a checklist of common issues and... ⇲

Inconsistent response times from support

Fix: 1. Check the app for any FAQs or troubleshooting guides that may address your issue without needing to contact support. 2. Document your iss... ⇲
 
Compatibility issue

Limited integration with utility companies

Fix: 1. Explore the app settings to see if there are any options to link with utility accounts or services. 2. Keep an eye on app updates, as fut... ⇲
 
Customization issue

No option to analyze individual appliance consumption

Fix: 1. If the app allows for device tagging, label each appliance to track their usage indirectly. 2. Use a separate energy monitoring device fo... ⇲
 
Uploads issue

Ting Sensor does not allow photo uploads for support

Fix: 1. Use alternative methods to document issues, such as taking screenshots of error messages or using a separate camera to capture images. 2.... ⇲
 
Notifications issue

Notifications may not be timely

Fix: 1. Check the app notification settings in your iPhone by going to Settings > Notifications > Ting Sensor and ensure that notifications are e... ⇲
 
UI issue

User interface could be more intuitive

Fix: 1. Familiarize yourself with the app by exploring all its features and settings. Take notes on where specific functions are located. 2. Look... ⇲
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 what users are saying
Good experience
96.8%

Bad experience
1.7%

Neutral
1.4%

~ from our NLP analysis of 48,799 combined software ratings.

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 Private Data Ting Sensor collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics