fix problems on FOX 13 Tampa [iphone]

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—— Run into issues on FOX 13 Tampa? Get help pending when official support gets back to you!

FOX 13 Tampa: News & Alerts
Info:
company: Fox Television Stations, Inc.
: https://www.fox13news.com/about/contact
: www.fox13news.com
Chat with our AI-based FOX 13 Tampa Support
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Ads issue

Ads with sound

Fix: Check your device's settings to mute ads. Go to Settings > Sounds & Haptics and adjust the volume or toggle the 'Change with Buttons' option... ⇲
 
Updates issue

Inconsistent app updates

Fix: Regularly check the App Store for updates. Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there a... ⇲
 
Loading issue

Delayed live coverage

Fix: Try refreshing the app or restarting your device to see if that improves the live coverage speed. Sometimes, a simple restart can resolve co... ⇲
 
Notifications issue

Push notifications not linking to correct articles

Fix: Check the app settings to ensure notifications are enabled. Go to Settings > Notifications > FOX 13 and ensure that 'Allow Notifications' is... ⇲
 
Links issue

Links in articles do not work

Fix: Try tapping and holding the link to see if it gives you an option to open it in a new tab or copy the link. This can sometimes bypass the is... ⇲
 
UI issue

Difficult navigation

Fix: Familiarize yourself with the app layout. Spend some time exploring the different sections to understand where to find the news you want. Lo... ⇲

New format is less user-friendly

Fix: Explore the app's settings to see if there are options to revert to a previous layout or customize the interface to your liking. OR Provi... ⇲
 
Content issue

Repetitive content

Fix: Try to diversify your news sources. Use other news apps or websites to get a broader perspective on current events, which can help reduce th... ⇲

Limited history of past stories

Fix: Use the search function to look for specific past stories or topics. This can sometimes yield results even if the app does not have a dedica... ⇲

Too many fluff stories

Fix: Adjust your news preferences if the app allows it. Look for settings that let you prioritize certain types of news over others. OR Consid... ⇲

Not enough national news coverage

Fix: Look for a section within the app that focuses on national news. If it exists, bookmark it for easier access in the future. OR Supplement... ⇲
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 what users are saying
Good experience
85.1%

Bad experience
11.1%

Neutral
3.8%

~ from our NLP analysis of 1,724 combined software ratings.

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 Private Data FOX 13 Tampa collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data