fix problems on Kineo [iphone]

—— Run into issues on Kineo ? Get help pending when official support gets back to you!

Kineo — Flipbook Animations

Info:

company: Cocoatype, LLC

: https://kineo.app/support/

: kineo.app

Chat with our AI-based Kineo Support

🛠️ Common Kineo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Kineo crashes when deleting slides

Fix: Try restarting the app. Close Kineo completely by double-tapping the home button and swiping up on the Kineo app. Then reopen it and try del... ⇲

No zoom feature

Fix: Use the 'pinch to zoom' gesture if available. If not, consider using a stylus with a finer tip for more precision when drawing. OR If the... ⇲

Settings issue

No settings bar

Fix: Explore the app's interface thoroughly. Sometimes settings are hidden in menus or represented by icons. Look for a gear icon or similar. O... ⇲

No option to print pages

Fix: Take screenshots of the pages you want to print and print those images from your Photos app. OR Export your animations as video files if... ⇲

No option to save and export animations

Fix: Check if there is an auto-save feature in the app. If not, consider taking screenshots of your work as a temporary measure. OR Look for a... ⇲

UI issue

Difficult to fill objects

Fix: Try using a stylus for better control when filling objects. This can help you be more precise and avoid filling outside the lines. OR If... ⇲

Toolbar is unresponsive

Fix: Restart the app to see if this resolves the unresponsiveness. Close Kineo completely and reopen it. OR Check for updates in the App Store... ⇲

No undo button

Fix: If you make a mistake, try to close the app without saving and reopen it to revert to the last saved state. OR Consider using a different... ⇲

No eraser tool

Fix: Use a white color or the background color to manually erase mistakes if an eraser tool is not available. OR Check if there is a way to se... ⇲

Confusing interface for deleting flipbooks

Fix: Take time to explore the app's interface. Look for a delete option in the main menu or settings. OR Refer to online tutorials or user for... ⇲

Difficult to draw with finger

Fix: Consider using a stylus for better precision and control when drawing. OR Try adjusting your drawing technique, such as using your wrist... ⇲

No way to overwrite errors

Fix: If you make a mistake, try to close the app without saving and reopen it to revert to the last saved state. OR Consider using a different... ⇲

Customization issue

Too many onion skin layers

Fix: Look for an option to toggle onion skin visibility or reduce the number of layers displayed. This may be found in the app's drawing or anima... ⇲

Cannot change pen size

Fix: Look for any drawing settings or tools that may allow you to adjust the pen size. This could be represented by a slider or a size selector.... ⇲

No pinch to zoom

Fix: If pinch to zoom is not available, try using a stylus for more precision when drawing. OR Consider using a different app that supports pi... ⇲

No way to control frames per second

Fix: If the app has a playback feature, try adjusting the speed settings there, if available. OR Consider exporting your animation and adjusti... ⇲

Limited color options

Fix: Experiment with mixing colors if the app allows it, or look for a color palette feature that may not be immediately visible. OR Consider... ⇲

No layers or timeline

Fix: If the app does not support layers, try to work on one element at a time and save frequently to avoid losing work. OR Look for alternativ... ⇲

No copy and paste functionality

Fix: Try to manually recreate elements instead of copying and pasting, or take screenshots of your work to reuse. OR Consider using a differen... ⇲

No line, circle, or box tools

Fix: Use the brush tool to manually draw shapes, or look for any shape tools that may be hidden in the interface. OR Consider using a differen... ⇲

No fill tool

Fix: Manually fill shapes using the brush tool, being careful to stay within the lines. OR Look for alternative apps that include a fill tool... ⇲

No paint bucket tool

Fix: Use the brush tool to fill in areas manually, being careful to stay within the lines. OR Look for alternative apps that include a paint b... ⇲

No way to delete individual frames

Fix: Check if there is a way to select and delete frames in the timeline or frame view, if available. OR Consider using a different app that a... ⇲

Payments issue

Requires payment to zoom

Fix: If you are not willing to pay, consider using alternative apps that offer zoom features for free. Research and download a different animatio... ⇲

Screen issue

No ability to rotate screen

Fix: Check your device's orientation lock. Swipe down from the top right corner of your iPhone to access the Control Center and ensure the orient... ⇲

Support issue