fix problems on HHO On The Go [iphone]

—— Run into issues on HHO On The Go? Get help pending when official support gets back to you!

HHO on the Go

Info:

company: Highmark Inc

: http://www.americanwell.com/mobileappsupport/

Chat with our AI-based HHO on the Go Support

🛠️ Common HHO on the Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

HHO on the Go freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find HHO on the Go, and select 'Offload App'. This will remove the app but ke... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of HHO on the Go by checking the App Store for updates. Developers often release... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows, look for options to download streams or content for offline viewing. This is usually... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Search online forums: Look... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > HHO on the Go and ensure that notifications are enabled and set to your pre... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or help section... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for HHO on the Go to reduce battery usage. 2... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. If not, consider upgrading your device if possi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.8%

Bad experience

1.1%

Neutral

1.1%

~ from our NLP analysis of 90 combined software ratings.

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Healthable

Private Data HHO on the Go collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Location
- User Content
- Diagnostics