fix problems on Simpler [iphone]

—— Run into issues on Simpler? Get help pending when official support gets back to you!

Simpler: English learning app

Info:

company: Goodvyzn LLP

: http://simpler.link

: simpler.link

Chat with our AI-based Simpler Support

🛠️ Common Simpler Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Multiple unauthorized charges

Fix: Check your subscription settings in the app. Go to 'Settings' > 'Subscriptions' and review your active subscriptions. If you see any unautho... ⇲

Difficulty in changing subscription plans

Fix: To change your subscription plan, go to 'Settings' > 'Subscriptions' in the app. Select the current plan and choose the new plan you want to... ⇲

Bugs issue

Words not adding to 'I know' section

Fix: Ensure that you are correctly completing the exercises or quizzes that add words to the 'I know' section. Sometimes, if the exercises are no... ⇲

Inconsistent trial period experience

Fix: Document the start and end dates of your trial period. If you notice inconsistencies, take screenshots of your subscription status and any p... ⇲

Support issue

Lack of response from customer support

Fix: Check the app for any FAQs or help sections that may provide answers to your questions. Sometimes, common issues are addressed there, which... ⇲

Customization issue

Limited language options for learning

Fix: Explore the app settings to see if there are any options to change or add languages. Sometimes, language options are hidden in the settings... ⇲

Instructions not available in preferred language

Fix: Look for a language setting within the app. Many apps allow you to change the language of the interface, which may also change the language... ⇲

Content issue

Insufficient investigation stories

Fix: Check if there are any updates available for the app. Developers often add new content in updates, so keeping the app updated may provide yo... ⇲

Payments issue

Simpler requires repeated purchases for previous users

Fix: If you are a previous user, ensure you are logged in with the same Apple ID that you used for your previous purchases. This can sometimes re... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.1%

Neutral

1.5%

Bad experience

1.4%

~ from our NLP analysis of 7,945 combined software ratings.

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Private Data Simpler collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Apprendre l'anglais en 1 an: $59.99 Essayez les meilleurs outils pour étudier
Premium Membership: $7.99 Full access to the learning plan and practice
Акция! Premium со скидкой: $29.99 Лучшие инструменты с персональной скидкой
Anglais en un mois: $12.99 Essayez les meilleurs outils pour étudier
Apprendre l'anglais en 1 an: $59.99 Essayez les meilleurs outils pour étudier
Вечные Premium - инструменты: $59.99 Получите супер инструменты Simpler навсегда
Cours d'anglais 3 mois: $19.99 Pour apprendre l'anglais en longue immersion
Premium инструменты на 12 мес: $35.99 Идеально подходит для освоения английского
Lifetime Premium: $39.99 Learn English 3x faster
¡Oferta! Premium para 12 meses: $29.99 Versión Premium con condiciones personalizada