fix problems on CDK Modern Retail CRM [iphone]

—— Run into issues on CDK Modern Retail CRM? Get help pending when official support gets back to you!

CDK Modern Retail CRM

Info:

company: Elead1One

: https://www.cdkglobal.com/support-service-connect-top-level-support

Chat with our AI-based CDK Modern Retail CRM Support

🛠️ Common CDK Modern Retail CRM Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications for replies missing

Fix: Check your notification settings in the app. Go to the app settings and ensure that notifications are enabled for replies. If they are enabl... ⇲

Constant notification error

Fix: Try clearing the app's cache. Go to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This will clear the cache w... ⇲

Customization issue

Limited editing capabilities after check-in

Fix: After checking in, try to access the edit option from the main dashboard instead of the check-in screen. This may provide more editing optio... ⇲

Slow issue

Long lag times on desktop

Fix: Clear your browser cache and cookies, as this can improve performance. Go to your browser settings and find the option to clear browsing dat... ⇲

UI issue

Landscape mode issues

Fix: Check if the app has a specific setting for orientation. Go to the app settings and look for an option to enable landscape mode if available... ⇲

Icons unresponsive on new iPhones

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if the icons... ⇲

Clunky user interface

Fix: Familiarize yourself with the app's layout by exploring the settings and help sections. Sometimes, understanding the navigation can improve... ⇲

Limited appointment visibility

Fix: Check your calendar settings within the app to ensure all appointments are set to display. Look for filters that may be hiding certain appoi... ⇲

CDK Modern Retail CRM not user-friendly

Fix: Take time to explore the app's features and settings. Sometimes, user-friendliness improves with familiarity. OR Look for tutorials or gu... ⇲

Uploads issue

Inability to upload videos from photo gallery

Fix: Ensure that the app has permission to access your photos. Go to Settings > Privacy > Photos and check if the app is allowed to access your p... ⇲

Loading issue

License scan info not loading into CRM

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent data from loading properly. OR Try restarting the ap... ⇲

Compatibility issue

CDK Modern Retail CRM not working on iPhone 14 Pro

Fix: Ensure that the app is updated to the latest version compatible with iPhone 14 Pro. Check the App Store for updates. OR Try uninstalling... ⇲

Inconsistent performance across devices

Fix: Ensure that all devices are running the same version of the app. Check for updates on each device to maintain consistency. OR Try logging... ⇲

Inability to log in due to two-factor authentication

Fix: Ensure that you have access to the device or method you set up for two-factor authentication. If you have lost access, check if there are re... ⇲

Screen issue