fix problems on Foods [iphone]

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—— Run into issues on Foods? Get help pending when official support gets back to you!

Foodsby: Local Food Delivery
Info:
company: Foodsby
: https://www.foodsby.com
: www.foodsby.com
Chat with our AI-based Foods Support
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Bugs issue

Food often arrives cold

Fix: When placing an order, try to select restaurants that are known for quick delivery times. Look for user reviews or ratings that mention deli... ⇲

Inconsistent food quality

Fix: Read recent reviews for the specific restaurant before ordering. This can give you insight into the current quality of food being served.... ⇲

Food items missing or incorrect

Fix: Double-check your order before finalizing it. Ensure that all items are correctly selected and that any special instructions are clearly not... ⇲

Kiosk does not maintain proper food temperature

Fix: If using a kiosk, ensure that it is properly maintained and that the temperature settings are correct. If you notice issues, report them to... ⇲

Multiple listings for the same restaurant

Fix: Use the search function to find the restaurant you want and check if there are multiple listings. Choose the one with the best reviews or ra... ⇲
 
Settings issue

Early cutoff and delivery times

Fix: Plan your orders ahead of time. If you know you will want food at a certain time, place your order earlier in the day to avoid missing the c... ⇲
 
Security issue

Foods loses credit card information

Fix: Make sure to save your credit card information correctly. After entering your card details, look for a 'Save' option and ensure it is select... ⇲
 
Payments issue

Difficulties editing payment methods

Fix: To edit your payment method, go to the 'Account' or 'Payment' section in the app. Look for an option to manage payment methods, and follow t... ⇲

High prices for food

Fix: Look for promotions or discounts within the app. Many food delivery services offer deals that can help reduce costs. OR Consider ordering... ⇲

Confusing refund process for missing items

Fix: Familiarize yourself with the refund policy in the app. Look for a 'Help' or 'FAQ' section that outlines the steps for requesting a refund f... ⇲
 
Ads issue

Misleading number of restaurant options

Fix: Check the filters you have applied in the app. Sometimes, certain filters can limit the number of visible restaurants. Reset the filters to... ⇲
 
Customization issue

Limited selection at certain locations

Fix: If you find limited options, try expanding your delivery radius if the app allows it. This can sometimes reveal more restaurants. OR Chec... ⇲
 
Notifications issue

Notifications for food delivery can be spammy

Fix: Adjust your notification settings within the app. Go to 'Settings' > 'Notifications' and customize which notifications you want to receive,... ⇲
 
UI issue

No option to cancel orders easily

Fix: Check the app for a 'Cancel Order' option in your order history. If available, follow the prompts to cancel your order before the cutoff tim... ⇲
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 what users are saying
Good experience
97.0%

Neutral
1.7%

Bad experience
1.3%

~ from our NLP analysis of 26,154 combined software ratings.

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CRISP & GREEN

 Private Data Foods collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics