fix problems on Hélium [iphone]

—— Run into issues on Hélium? Get help pending when official support gets back to you!

Hélium

Info:

company: Hélium SAS

: https://www.helium.fr/

Chat with our AI-based Hélium Support

🛠️ Common Hélium Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Hélium freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲

Offline issue

limited offline functionality

Fix: 1. Download content: Check if Hélium allows you to download streams or content for offline viewing. Look for a download button or option wit... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Hélium. Developers often release updates to fix... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if Hélium has a help or FAQ section within the app that can provide answers to common questions. 2. Search online... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Hélium and ensure that notifications are enabled and set to your preference... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for Hélium. If not, consider upgrading your device if possib... ⇲

UI issue

cluttered user interface

Fix: 1. Explore settings: Check if Hélium has options to customize the layout or hide certain features that you do not use frequently. 2. Organiz... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go through the app settings to see if there are any hidden customization options that you may have missed. 2. Use theme... ⇲

Battery issue