fix problems on Jebao Aqua [iphone]

—— Run into issues on Jebao Aqua? Get help pending when official support gets back to you!

Jebao Aqua

Info:

company: 中山市捷宝电子电器有限公司

: http://www.jebao.com

: www.jebao.com

Chat with our AI-based Jebao Aqua Support

🛠️ Common Jebao Aqua Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Jebao Aqua crashes when using multiple LED fixtures in group mode

Fix: Try reducing the number of LED fixtures in the group to see if the app stabilizes. If it does, consider using fewer fixtures at a time until... ⇲

Unable to change or modify any LED settings in group mode

Fix: Switch to individual mode for each LED fixture to make changes. After modifying the settings, you can switch back to group mode. OR Check... ⇲

Network issue

WiFi connection issues

Fix: Restart your router and the device running the app. This can often resolve temporary connectivity issues. OR Forget the WiFi network on y... ⇲

Jebao Aqua fails to recognize Wi-Fi information

Fix: Double-check that you are entering the correct Wi-Fi credentials, including the SSID and password. Ensure there are no typos or extra spaces... ⇲

Jebao Aqua fails to detect devices

Fix: Ensure that Bluetooth is enabled on your iPhone and that the devices are powered on and in pairing mode. OR Try moving closer to the devi... ⇲

Jebao Aqua fails to connect to devices

Fix: Ensure that your devices are within range and powered on. Check for any physical obstructions that may interfere with the connection. OR... ⇲

Jebao Aqua does not allow for hotspot connection

Fix: Check your device settings to ensure that the hotspot feature is enabled and properly configured. Go to Settings > Personal Hotspot to verif... ⇲

UI issue

Jebao Aqua is not user friendly

Fix: Familiarize yourself with the app by exploring all its features. Consider creating a cheat sheet for frequently used functions to streamline... ⇲

Jebao Aqua is counterintuitive

Fix: Take time to explore the app's features and layout. Sometimes, familiarizing yourself with the interface can help improve usability. OR C... ⇲

Jebao Aqua is clunky and needs improvement

Fix: Provide feedback through user forums or community discussions to share your experience and suggestions for improvement with other users. O... ⇲

Jebao Aqua is garbage and ineffective

Fix: Identify specific features that are not working for you and look for alternative solutions or workarounds for those features. OR Engage w... ⇲

Cannot log in from another phone

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲

Compatibility issue

Jebao Aqua does not support 5G

Fix: Switch your device's connection from 5G to 4G or LTE in the settings. Go to Settings > Cellular > Cellular Data Options and select 'Voice &... ⇲

Jebao Aqua does not function on iOS 12

Fix: Check if there is an option to downgrade the app to a version compatible with iOS 12, if available in the App Store. OR Consider upgradin... ⇲

Freezing issue

Jebao Aqua freezes after update

Fix: Force close the app by swiping it away in the app switcher and then reopen it. This can help clear any temporary glitches. OR If the prob... ⇲

Updates issue

Instructions are outdated

Fix: Look for updated user manuals or guides on the manufacturer's website or forums where users share their experiences and solutions. OR Joi... ⇲

Devices do not connect after update

Fix: Try resetting the devices to factory settings and then reconnecting them to the app. Refer to the device manual for instructions on how to r... ⇲

Registration issue

Cannot create an account

Fix: Ensure that you have a stable internet connection while trying to create an account. If the connection is weak, it may prevent account creat... ⇲

Bugs issue