fix problems on Carbon [iphone]

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—— Run into issues on Carbon? Get help pending when official support gets back to you!

Carbon - B&W Filters & Effects
Info:
company: Livintis W.L.L.
: http://www.livintis.com
Chat with our AI-based Carbon Support
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UI issue

Cannot zoom in while testing filters

Fix: 1. Use pinch-to-zoom: Try using the pinch gesture on the screen to zoom in on the photo while testing filters. If this doesn't work, check i... ⇲

Difficult to compare filters

Fix: 1. Take screenshots: Apply different filters to the same photo and take screenshots of each version. This allows you to compare them side by... ⇲

Lack of percentage indicators on sliders

Fix: 1. Use visual cues: Pay attention to the visual changes in the photo as you adjust the sliders. This can help you gauge the effect of the ad... ⇲

Grayish canvas color instead of white

Fix: 1. Adjust display settings: Check your device's display settings to ensure that color filters or night mode are not affecting the appearance... ⇲
 
Settings issue

No lossless export option

Fix: 1. Export in the highest quality available: When saving your edited photo, choose the highest quality option available in the export setting... ⇲

Limited output resolution options

Fix: 1. Check export settings: When exporting, look for any settings that allow you to choose a higher resolution. 2. Resize before export: If t... ⇲
 
Payments issue

In-app purchase confusion

Fix: 1. Review purchase options: Go to the app's settings or store section to review the available in-app purchases and what each option includes... ⇲
 
Ads issue

Too many pop-ups and prompts

Fix: 1. Adjust notification settings: Go to the app settings and look for options to reduce notifications or prompts. Disable any unnecessary ale... ⇲
 
Customization issue

No option to save favorite filters

Fix: 1. Manually note favorite filters: Keep a list of your favorite filters and their settings in a notes app for quick reference. 2. Create a... ⇲

Cannot save editing sequences

Fix: 1. Document your process: Keep a manual log of the steps you take while editing, including filters and adjustments, for future reference. 2... ⇲

No bulk editing feature

Fix: 1. Edit photos individually: While it may be time-consuming, edit each photo one at a time using the available features. 2. Use batch proce... ⇲
 
Bugs issue

Hashtag feature not functioning properly

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as updates may fix bugs related to the hashtag feature. 2. Rest... ⇲
 
Updates issue

Recent updates changed control functionalities negatively

Fix: 1. Explore settings: Check the app settings to see if there are options to revert to previous control settings or customize controls to your... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
3.2%

Neutral
3.0%

~ from our NLP analysis of 12,010 combined software ratings.

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 Private Data Carbon collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Carbon Membership (Yearly): $29.99 Yearly Membership | All presets & textures
  2. Carbon Full Access: $19.99 Unlock all premium filters and textures
  3. B&W Photography Filters: $3.99 All 56 Stunning Black and White Presets
  4. Carbon Full Access: $9.99 Unlock all premium filters and textures
  5. Old Photo Collection: $3.99 Teleport your photographs to the mid 20th century with these 20 aged presets. Mimicing various vintage film tones, they turn your creations into ancient relics.
  6. Grain and Dust Textures: $3.99 Add atmosphere to your photographs.
  7. Duotone Madness: $3.99 20 dramatic duotone presets.
  8. Carbon Membership (Monthly): $4.99 Access all pro filters, textures and tools
  9. 22 Grunge Texture Variations: $3.99 Grit, dirt & mayhem to roughen up your photos
  10. 10 Magical Bokeh Effects: $3.99 These magical bokeh effects will add a mystical touch to your photographs. Ethereal spheres of light will frame your subjects, breathing a new magical life into your creations.