fix problems on SMRTLite [iphone]

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—— Run into issues on SMRTLite? Get help pending when official support gets back to you!

SMRTLite
Info:
company: Nielsen & Bainbridge,LLC
: https://www.smrtlite.com
Chat with our AI-based SMRTLite Support
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UI issue

Cannot switch between modes after selecting Scene

Fix: Try closing the app completely and reopening it. Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to... ⇲

Frustrating user experience

Fix: Take a moment to familiarize yourself with the app's features. Sometimes, a lack of understanding can lead to frustration. Look for a tutori... ⇲
 
Freezing issue

SMRTLite becomes unresponsive

Fix: Force close the app and restart it. This can often resolve temporary glitches. To do this, double-tap the home button (or swipe up from the... ⇲
 
Login issue

Login issues with saved credentials

Fix: Check if your saved credentials are correct. Go to Settings > Passwords on your iPhone and search for SMRTLite to see if the saved password... ⇲

No forgotten password link

Fix: If you cannot find a forgotten password link, try uninstalling and reinstalling the app. This may prompt a fresh login screen where you can... ⇲
 
Compatibility issue

Inconsistent functionality with new devices

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates to ensure compatibility with your new devic... ⇲
 
Installation issue

Requires reinstallation to fix issues

Fix: Before reinstalling, try clearing the app's cache and data if possible. This can sometimes resolve issues without needing a full reinstall.... ⇲
 
Customization issue

Limited editing options for sequences

Fix: Explore all available options within the app. Sometimes, features are not immediately obvious. Check the settings or help section for guidan... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
3.6%

Neutral
3.3%

~ from our NLP analysis of 674 combined software ratings.

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 Private Data SMRTLite collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics