fix problems on Hello [iphone]

—— Run into issues on Hello? Get help pending when official support gets back to you!

Hello - Talk, Chat & Meet

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company: Hello Entertainment

: http://www.feelinghello.com/support

: www.feelinghello.com

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🛠️ Common Hello Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Hello crashes during calls

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. 2... ⇲

Microphone access not requested

Fix: 1. Go to Settings on your iPhone, scroll down to find the Hello app, and tap on it. 2. Ensure that the Microphone toggle is turned on. If i... ⇲

Registration issue

Email already taken error

Fix: 1. If you receive this error, try logging in instead of signing up. Use the 'Forgot Password' option if you can't remember your password. 2... ⇲

Requires Facebook to sign up

Fix: 1. Look for an option to sign up using an email address instead of Facebook. This is often available on the sign-up screen. 2. If no email... ⇲

Crashes issue

Hello force closes after 2 minutes

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the Hello app, and select 'Offload App'. This will free up sp... ⇲

Hello closes unexpectedly during calls

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. 2... ⇲

Customization issue

Limited language options

Fix: 1. Check the app settings for any language options. Go to the app's settings and look for a language selection menu. 2. If your preferred l... ⇲

No filters or options available

Fix: 1. Explore the app settings to see if there are any hidden options or filters that can be enabled. 2. If no options are available, consider... ⇲

Network issue

Long wait times to connect

Fix: 1. Try using the app during off-peak hours when fewer users are online, which may reduce wait times. 2. Ensure you have a strong internet c... ⇲

Payments issue

Subscription required for full access

Fix: 1. Review the subscription options and determine if the features you need are worth the cost. If not, consider using the free version for ba... ⇲

Payment activation delays

Fix: 1. Check your payment method to ensure it is valid and has sufficient funds. Go to Settings > Wallet & Apple Pay to review your payment meth... ⇲

High subscription cost

Fix: 1. Review the subscription features to determine if they align with your needs. If not, consider using the free version or look for alternat... ⇲

Ads issue

Frequent ads interrupt conversations

Fix: 1. Check if there is a premium version of the app that removes ads. If so, consider upgrading if it fits your budget. 2. Try using the app... ⇲

UI issue

Inconsistent user experience

Fix: 1. Ensure the app is updated to the latest version, as updates often fix bugs and improve performance. 2. Clear the app's cache and data by... ⇲

Compatibility issue

Limited user base from specific regions

Fix: 1. Use social media or community forums to connect with other users in your region to expand your network. 2. Consider using a VPN to acces... ⇲

Loading issue

Hello does not load after sign up

Fix: 1. Restart your iPhone to refresh the system and try opening the app again. 2. Ensure you have a stable internet connection, as poor connec... ⇲