fix problems on Recently Photo Books [iphone]

—— Run into issues on Recently Photo Books? Get help pending when official support gets back to you!

Recently Photo Books

Info:

company: Recently, Inc.

: https://rctly.app/help

: www.recently.app

Chat with our AI-based Recently Photo Books Support

🛠️ Common Recently Photo Books Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lack of sharpness and brightness in print quality

Fix: Ensure that the photos you are uploading are of high resolution. Use images that are at least 300 DPI (dots per inch) for optimal print qual... ⇲

Errors during photo upload process

Fix: Check your internet connection. A weak or unstable connection can cause upload errors. Try switching to a different Wi-Fi network or using c... ⇲

Crashes issue

Recently Photo Books crashes during photo upload or preview

Fix: Update the app to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if there are updates available f... ⇲

Customization issue

Limited cropping and resizing options

Fix: Use the built-in editing tools in the Photos app to crop and resize your images before uploading them to Recently Photo Books. Open the phot... ⇲

Inadequate editing features for photos

Fix: Use the Photos app on your iPhone to edit your images before uploading them. Utilize features like filters, adjustments, and cropping to enh... ⇲

Payments issue

Subscription cancellation issues

Fix: To cancel your subscription, go to Settings on your iPhone, tap on your name at the top, then tap 'Subscriptions'. Find Recently Photo Books... ⇲

Delivery issue

Delayed magazine delivery

Fix: Check the delivery status in the app or on the website. There may be tracking information available that can provide updates on your order.... ⇲

Support issue

Poor customer service response regarding billing

Fix: Document your billing issues clearly, including dates and amounts, and try reaching out through multiple channels such as email, in-app supp... ⇲

UI issue

Inability to preview final book before publishing

Fix: Look for a 'Preview' option within the app before finalizing your order. This feature may be hidden in the settings or options menu. OR I... ⇲

Confusing subscription management interface

Fix: Take time to explore the subscription management section of the app. Look for tutorial videos or guides within the app that explain how to n... ⇲

Printing issue

Low print quality

Fix: Ensure that you are using high-quality images for your photo book. Low-resolution images will result in poor print quality. Refer to the fir... ⇲