fix problems on Pizza Press [iphone]

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—— Run into issues on Pizza Press? Get help pending when official support gets back to you!

Pizza Press
Info:
company: Incentivio, Inc.
: http://incentivio.com/
: incentivio.com
Chat with our AI-based Pizza Press Support
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Bugs issue

Incorrect order sent to store

Fix: Double-check your order before submitting it. Review each item in your cart to ensure everything is correct. Take a screenshot of your order... ⇲

Rewards points not registering

Fix: Make sure you are logged into your account before placing an order. Check your account settings to confirm that your rewards program is acti... ⇲

Errors during order completion

Fix: Try clearing the app's cache by going to Settings > General > iPhone Storage, selecting the Pizza Press app, and choosing 'Offload App'. Thi... ⇲

Inability to add items to cart

Fix: Ensure that you are logged into your account. If you are not logged in, you may face restrictions on adding items to your cart. OR Try re... ⇲
 
Settings issue

Default to no finishings

Fix: Manually select your desired finishings each time you place an order. Make a habit of checking the finishings section before finalizing your... ⇲

No autofill options

Fix: Check your iPhone settings to ensure that autofill is enabled. Go to Settings > Safari > Autofill and make sure the options are turned on fo... ⇲
 
Customization issue

Limited ingredient availability

Fix: Check the app regularly for updates, as ingredient availability may change. You can also visit the store's website or call them to inquire a... ⇲

Inconsistent ingredient options

Fix: Check for updates to the app that may address ingredient availability. Sometimes, ingredient options can vary based on location or inventory... ⇲
 
Registration issue

Verification link fails

Fix: Ensure that you are using a reliable internet connection when trying to access the verification link. Switch between Wi-Fi and mobile data t... ⇲

Email verification not sent

Fix: Check your spam or junk folder to see if the verification email was filtered there. If you find it, mark it as 'not spam' to ensure future e... ⇲
 
Payments issue

Missing option to apply rewards at checkout

Fix: Look for a rewards or promotions section during the checkout process. Ensure you have enough points to apply them to your order. OR If th... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Look for a tutorial or help section within the app that may prov... ⇲
 
Network issue

Connection issues in-store

Fix: If you experience connection issues, try switching to mobile data if Wi-Fi is weak or unavailable. This can help maintain a stable connectio... ⇲
 
Support issue

Staff unfamiliar with app functionality

Fix: If you encounter staff who are unfamiliar with the app, politely ask them to check with a manager or another staff member who may be more kn... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.8%

Bad experience
8.2%

Neutral
2.0%

~ from our NLP analysis of 392 combined software ratings.

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 Private Data Pizza Press collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics