—— Run into issues on SB Answer? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the SB Answer app completely by swiping it away from the app switcher. Reopen the app and try the survey again. 2... ⇲
Fix: 1. Review Qualification Questions: Pay close attention to the qualification questions at the beginning of each survey. Ensure your answers a... ⇲
Fix: 1. Provide Feedback: Use the app's feedback feature to report inconsistencies in qualification questions. This can help improve future surve... ⇲
Fix: 1. Check Reward Structure: Review the app’s reward structure in the settings or FAQ section to understand how rewards are calculated. 2. Fo... ⇲
Fix: 1. Keep a Manual Log: Maintain a manual log of the surveys you complete, including dates and any reference numbers provided. 2. Check App H... ⇲
Fix: 1. Check Regularly: Regularly check the app for new surveys, as availability can change frequently. 2. Participate in Longer Surveys: While... ⇲
Fix: 1. Review FAQ Section: Check the app’s FAQ section for any information regarding qualification criteria. 2. Experiment with Answers: Try di... ⇲
Fix: 1. Manage Expectations: Understand that survey times are estimates. Allow for extra time when planning to complete surveys. 2. Take Breaks:... ⇲
Fix: 1. Answer Honestly: Provide honest answers to qualification questions to avoid disqualifications and save time. 2. Review Profile: Ensure y... ⇲
Fix: 1. Check Redemption Process: Review the redemption process in the app’s FAQ or help section to ensure you are following the correct steps.... ⇲
Fix: 1. Use In-App Help: Check the app for any help or FAQ sections that may provide answers to common issues. 2. Explore Online Resources: Look... ⇲
Fix: 1. Use a Different Device: If possible, try accessing surveys on a tablet or desktop computer, which may have better compatibility. 2. Upda... ⇲
Fix: 1. Familiarize with Layout: Spend a few minutes navigating through the app to become familiar with its layout and features. 2. Restart the... ⇲
Fix: 1. Save Progress Frequently: If the app allows, save your progress frequently while completing surveys to avoid losing data. 2. Restart the... ⇲