fix problems on Musent [iphone]

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—— Run into issues on Musent? Get help pending when official support gets back to you!

Musent: AI Songs & Music Maker
Info:
company: HONGKONG TURING SYNERGY TECHNOLOGY LIMITED
: https://turingsynergy.com/
Chat with our AI-based Musent Support
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Freezing issue

Musent freezes on launch

Fix: Force close the app and restart your iPhone. This can help clear any temporary issues that may be causing the app to freeze. OR Ensure th... ⇲
 
Audio issue

Songs cut off before completion

Fix: Check if there are any settings within the app that limit song length. Adjust these settings if necessary to allow for longer songs. OR T... ⇲
 
Downloads issue

No ability to share or download songs

Fix: Look for any sharing options within the app settings. Sometimes, sharing features are hidden in menus or require enabling certain permission... ⇲
 
Bugs issue

Songs generated do not match user input

Fix: Double-check your input parameters. Ensure that you are providing clear and specific instructions for the song generation. OR Experiment... ⇲

Inconsistent song generation

Fix: Try using the app at different times of the day. Server load can affect performance, and using it during off-peak hours may yield better res... ⇲

Songs often in Korean instead of English

Fix: Check the app settings for language preferences. Ensure that English is selected as the primary language for song generation. OR If the a... ⇲

Songs saved as text files instead of audio or video

Fix: Look for export options within the app. There may be settings that allow you to choose the format in which songs are saved. OR If the app... ⇲

Inability to delete stuck songs

Fix: Try force closing the app and reopening it. This can sometimes resolve issues with stuck items. OR If the app allows, try to delete the s... ⇲
 
Crashes issue

Musent crashes during genre selection

Fix: Clear the app's cache and data as mentioned earlier. This can help resolve any corrupted data that may be causing crashes. OR Try reinsta... ⇲
 
Customization issue

No library to sort and categorize songs

Fix: Create a manual system for organizing your songs. Use notes or a spreadsheet to keep track of your creations and categorize them by genre or... ⇲
 
Updates issue

Lost access to creations after updates

Fix: Check if the app has a backup feature. Some apps allow you to back up your creations to cloud storage or local storage. OR Keep a local c... ⇲

Limited functionality after subscription

Fix: Review the subscription details to ensure you are aware of all features included. Sometimes, certain features may require additional purchas... ⇲
 
Network issue

Servers frequently down

Fix: Check the app's official social media or community forums for any announcements regarding server maintenance or outages. OR Try using the... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.2%

Bad experience
6.9%

Neutral
0.9%

~ from our NLP analysis of 1,135 combined software ratings.

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 Private Data Musent collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Subscribe weekly: $4.99 Subscribe weekly
  2. Lifetime Purchase: $49.99 Lifetime Purchase
  3. Subscribe yearly: $39.99 Subscribe yearly
  4. one-time charge: $14.99 one-time charge