fix problems on Vimeo Create [iphone]

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—— Run into issues on Vimeo Create? Get help pending when official support gets back to you!

Vimeo Create
Info:
company: Vimeo.com, Inc.
: https://vimeo.com/help/contact
Chat with our AI-based Vimeo Create Support
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Payments issue

Refund process delays

Fix: Document all interactions regarding your refund request, including dates and times of communication. This can help expedite the process if y... ⇲

High subscription costs

Fix: Evaluate your usage of the app and determine if you are utilizing enough features to justify the cost. If not, consider downgrading to a low... ⇲

Watermark removal requires subscription

Fix: If you want to avoid the watermark, consider using the free version to create your video and then use a different app to edit out the waterm... ⇲

Confusing subscription terms

Fix: Take the time to read through the subscription terms carefully, and make notes of key points that are unclear. This can help clarify your un... ⇲
 
Downloads issue

Inability to download videos

Fix: Ensure that you are using the latest version of the app, as updates may fix bugs related to downloading. Check your internet connection as w... ⇲
 
Video issue

Corrupted video previews

Fix: Try clearing the app's cache or reinstalling the app. This can resolve issues with corrupted files and refresh the app's performance. OR... ⇲
 
Audio issue

Missing audio sync features

Fix: Look for any updates or patches for the app that may address audio sync issues. Sometimes, developers release fixes for known bugs. OR As... ⇲
 
Crashes issue

Crashes after upgrading

Fix: Uninstall and then reinstall the app to ensure that all components are properly updated and functioning. This can often resolve crashing iss... ⇲
 
Account issue

Difficult account cancellation process

Fix: Log into your account and navigate to the account settings. Look for subscription management options, which should allow you to cancel your... ⇲

Vimeo Create requires account creation to use features

Fix: If you are uncomfortable with account creation, consider using alternative apps that do not require an account for basic features. Research... ⇲
 
UI issue

Inconsistent media display

Fix: Try refreshing the app or logging out and back in to see if that resolves display issues. This can help reset any glitches in media renderin... ⇲
 
Customization issue

Limited music options

Fix: Explore external music libraries or royalty-free music websites to find tracks that you can legally use in your videos. Import these tracks... ⇲
 
Uploads issue

Inability to upload various file types

Fix: Convert your files to a supported format using a file conversion app before uploading them to Vimeo Create. There are many free conversion t... ⇲
 
Support issue

Lack of customer support response

Fix: Utilize any available help resources within the app, such as FAQs or community forums, which may provide answers to common issues without ne... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.8%

Bad experience
3.3%

Neutral
2.9%

~ from our NLP analysis of 48,992 combined software ratings.

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 Private Data Vimeo Create collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Video Ad Maker with Branding: $24.99 Get ALL features, styles, music and content
  2. Powerful Video Editing Tools: $6.99 Make longer videos and remove watermark
  3. Vimeo Pro Monthly: $24.99 Vimeo Pro Monthly with Trial
  4. Powerful Video Editing Tools: $11.99 Make longer videos and remove watermark
  5. Vimeo Pro Monthly: $24.99 Vimeo Pro Monthly with Trial
  6. Vimeo Pro Monthly: $9.99 Vimeo Pro Monthly
  7. Vimeo Business: $59.99 Vimeo Business Monthly with Trial
  8. Vimeo Pro Monthly: $14.99 Vimeo Pro Monthly with a 7 day trial
  9. Vimeo Pro Monthly: $24.99 Vimeo Pro Monthly with Trial
  10. Video Ad Maker with Branding: $59.99 Get ALL features, styles, music and content