fix problems on Ivanti Secure Access Client [iphone]

—— Run into issues on Ivanti Secure Access Client? Get help pending when official support gets back to you!

Ivanti Secure Access Client

Info:

company: Pulse Secure LLC

: https://forums.ivanti.com/s/welcome-pulse-secure

Chat with our AI-based Ivanti Secure Access Client Support

🛠️ Common Ivanti Secure Access Client Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No notification for disconnection

Fix: Check the app settings to see if there is an option to enable notifications for disconnections. Go to Settings > Notifications > Ivanti Secu... ⇲

Disconnects unexpectedly

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

Notifications issue

Requires retyping for push notifications

Fix: Check if the app has an option to save your push notification settings. If not, consider using a password manager to store and autofill your... ⇲

Annoying push confirmation process

Fix: Check the app settings to see if there is an option to reduce or disable push confirmations, if available. OR If the confirmations are ma... ⇲

Battery issue

High battery consumption

Fix: Limit the use of the app to when necessary. Close the app when not in use to prevent it from running in the background. OR Check for any... ⇲

Compatibility issue

Compatibility issues with iOS updates

Fix: Before updating iOS, check the Ivanti Secure Access Client website or forums for any known compatibility issues with the new iOS version.... ⇲

Messages issue

Inability to share photos and texts

Fix: Check the app permissions in Settings > Privacy > Photos and ensure Ivanti Secure Access Client has access to your photos if applicable. O... ⇲

Network issue

No automatic reconnection feature

Fix: Manually reconnect the VPN when it disconnects. Familiarize yourself with the app interface to quickly access the reconnect option. OR Co... ⇲

Frequent connection drops

Fix: Switch to a different Wi-Fi network or use cellular data to see if the issue persists. Sometimes, the network can cause instability. OR C... ⇲

Unstable connection after recent updates

Fix: Try resetting your network settings by going to Settings > General > Reset > Reset Network Settings. This can help resolve connectivity issu... ⇲

Security issue

Touch ID disabled

Fix: Check the app settings to see if there is an option to enable Touch ID. If not, you may need to enter your credentials manually each time.... ⇲

Certificate revocation errors

Fix: Ensure that your device's date and time settings are correct, as incorrect settings can lead to certificate errors. Go to Settings > General... ⇲

Bugs issue

Automatic start interferes with other apps

Fix: Disable the automatic start feature in the app settings if available. This can usually be found in the app's preferences or settings menu.... ⇲

Copy-paste functionality broken

Fix: Try restarting the app or your device to see if this resolves the copy-paste issue, as it may be a temporary glitch. OR As a workaround,... ⇲

UI issue

Clunky UI

Fix: Familiarize yourself with the app layout and features to improve your efficiency. Sometimes, learning shortcuts can help mitigate the clunki... ⇲

Updates issue

Broken access after updates

Fix: After an update, try logging out and logging back into the app to refresh your session and restore access. OR If access is still broken,... ⇲

New version causes connection issues

Fix: If you experience issues after an update, try uninstalling the app and reinstalling the previous version if you have access to it. OR Che... ⇲

Settings issue

Inability to edit/delete VPN configurations

Fix: Look for an option in the app settings that allows you to manage VPN configurations. This may be under a 'VPN Settings' or 'Manage Connectio... ⇲

Long authentication process

Fix: Ensure that your credentials are saved in the app if the option is available, which can speed up the login process. OR Check if there are... ⇲

Privacy issue

IP address visible despite connection

Fix: Verify that the VPN is properly connected by checking the app's connection status. If it shows connected but the IP is still visible, try di... ⇲

Crashes issue

Ivanti Secure Access Client crashes frequently

Fix: Ensure that your iPhone is updated to the latest iOS version, as updates often include bug fixes that can improve app stability. OR Try u... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.3%

Bad experience

11.2%

Neutral

4.5%

~ from our NLP analysis of 4,763 combined software ratings.

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Private Data Ivanti Secure Access Client collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics