fix problems on The Garden! [iphone]

—— Run into issues on The Garden!? Get help pending when official support gets back to you!

The Garden!

Info:

company: Butch Hartman

: https://www.gardencartoon.com/pages/contact

: www.gardencartoon.com

Chat with our AI-based The Garden! Support

🛠️ Common The Garden! Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

The Garden! freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲

audio not working for videos

Fix: 1. Check the volume settings on your iPhone. Make sure the mute switch is off and the volume is turned up. 2. Open the app and check if ther... ⇲

Registration issue

error messages during sign up

Fix: 1. Ensure that you are entering all required fields correctly, including email format and password requirements. 2. Check your internet conn... ⇲

Payments issue

subscription access issues

Fix: 1. Verify that your subscription is active by checking your account settings in the app. 2. Log out of the app and log back in to refresh yo... ⇲

limited content without subscription

Fix: 1. Explore the free content available in the app to maximize your experience without a subscription. 2. Consider a trial subscription if ava... ⇲

renewal prompts despite active subscription

Fix: 1. Log out of the app and log back in to refresh your account status. 2. Check your subscription status in Settings > [Your Name] > Subscrip... ⇲

Downloads issue

episodes missing from library

Fix: 1. Refresh the app by pulling down on the main screen to reload the content. 2. Check for any available updates for the app in the App Store... ⇲

UI issue

inaccurate episode thumbnails

Fix: 1. Refresh the app by pulling down on the main screen to reload the content. 2. Check for updates in the App Store and install any available... ⇲

Gameplay issue

difficult game controls

Fix: 1. Check the app settings for any options to customize controls or sensitivity settings. 2. Practice the controls in a tutorial or practice... ⇲

Installation issue

The Garden! requires frequent reinstallation

Fix: 1. Ensure your iPhone has enough storage space by going to Settings > General > iPhone Storage. Delete unnecessary apps or files if storage... ⇲

Crashes issue

lessons page crashes app

Fix: 1. Restart the app and try accessing the lessons page again. 2. Check for updates in the App Store and install any available updates. 3. If... ⇲

Network issue

server downtime

Fix: 1. Check the app's official social media pages or website for any announcements regarding server maintenance or downtime. 2. Try accessing t... ⇲

Content issue

lack of games

Fix: 1. Explore the app for any hidden or less obvious games that may not be immediately visible. 2. Check for updates in the App Store to see if... ⇲

Support issue

no response from support

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concern. 2. Try reaching out through different... ⇲

Compatibility issue

inconsistent performance on different devices

Fix: 1. Ensure that all devices are updated to the latest iOS version for optimal performance. 2. Check the app settings on each device to ensure... ⇲