fix problems on Brightspace Parent & Guardian [iphone]

—— Run into issues on Brightspace Parent & Guardian? Get help pending when official support gets back to you!

Brightspace Parent & Guardian

Info:

company: D2L Corporation

: https://www.d2l.com/support/

: www.d2l.com

Chat with our AI-based Brightspace Parent & Guardian Support

🛠️ Common Brightspace Parent & Guardian Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Brightspace Parent & Guardian freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Brightspace a... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > Brightspace and selecting 'Clear Cache' if available. 2. Ensure your iPhone has enough storage... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the Brightspace app to the latest version available in the App Store. 2. If the app continues to crash, uninstall it by pressing a... ⇲

Loading issue

limited offline functionality

Fix: 1. Before going offline, ensure you download any necessary materials or resources while connected to the internet. Look for a download optio... ⇲

Support issue

poor customer support

Fix: 1. Utilize the in-app help or FAQ section to find answers to common questions. 2. Join user forums or community groups related to Brightspac... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Brightspace. Ensure that notifications are enabled and set to you... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located. 2. Use the search funct... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the settings within the app to see if there are any options for adjusting the interface or notifications. 2. Provide feedback thr... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the screen brightness while using the app or enable 'Low Power Mode' in Settings > Battery. 2. Close other apps running in the bac... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲