fix problems on SportsEngine [iphone]

—— Run into issues on SportsEngine? Get help pending when official support gets back to you!

SportsEngine - Team management

Info:

company: SportsEngine, Inc.

: https://mobile-help.sportsengine.com/en/

: www.sportsengine.com

Chat with our AI-based SportsEngine Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App frequently crashes

Fix: 1. Update the App: Ensure that you have the latest version of SportsEngine installed. Go to the App Store, search for SportsEngine, and tap... »»

Notifications are inconsistent

Fix: 1. Check Notification Settings: Go to Settings > Notifications > SportsEngine. Ensure that 'Allow Notifications' is enabled and that the ale... »»

Messages issue

Chat function is unreliable

Fix: 1. Restart the App: Close the SportsEngine app completely and reopen it. This can refresh the chat function. 2. Check Internet Connection:... »»

Messages do not save properly

Fix: 1. Check App Settings: Ensure that message saving options are enabled in the app settings. 2. Restart the App: Close and reopen the app to... »»

Syncing issue

Calendar events disappear

Fix: 1. Sync Settings: Go to SportsEngine settings and ensure that calendar sync is enabled. If you have linked other calendars, check their sett... »»

Difficulty syncing with Google Calendar

Fix: 1. Check Sync Settings: Go to SportsEngine settings and ensure that Google Calendar sync is enabled. 2. Re-link Google Account: Disconnect... »»

UI issue

User interface is clunky

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout better. 2. Provide Feedback: While you cannot co... »»

App design lacks attention to detail

Fix: 1. Familiarize with Features: Spend time exploring the app to understand its features better, despite design flaws. 2. Provide Feedback: Us... »»

Slow issue

Slow loading times

Fix: 1. Check Internet Speed: Use a speed test app to check your internet connection. If it's slow, try switching networks or resetting your rout... »»

Customization issue

Inability to edit scheduled events

Fix: 1. Check Permissions: Ensure you have the necessary permissions to edit events. If you are not the event organizer, you may need to contact... »»

Inability to RSVP for events

Fix: 1. Check Event Permissions: Ensure you have the necessary permissions to RSVP. If not, contact the event organizer. 2. Update the App: Make... »»

Account issue

Multiple users cannot access the same account

Fix: 1. Create Separate Accounts: Encourage each user to create their own account for better management. 2. Share Access: Use the app's sharing... »»

Uploads issue

No bulk photo upload feature

Fix: 1. Upload Photos Individually: While it may be tedious, upload photos one at a time until a bulk upload feature is implemented. 2. Use Alte... »»

Settings issue

Location feature is confusing

Fix: 1. Check Location Settings: Ensure that location services are enabled for SportsEngine by going to Settings > Privacy > Location Services. S... »»

Glitches issue

Chat history overlaps and jumbles

Fix: 1. Restart the App: Close the app completely and reopen it to refresh the chat history. 2. Clear Cache: Offload the app to clear cache, whi... »»

Updates issue

Missing or delayed schedule updates

Fix: 1. Refresh the App: Pull down on the main screen to refresh the schedule and check for updates. 2. Check Internet Connection: Ensure you ha... »»

App prompts for email login unnecessarily

Fix: 1. Check App Settings: Ensure that the 'Remember Me' option is enabled during login to reduce prompts. 2. Clear App Cache: Offload the app... »»

Users experience random logouts

Fix: 1. Update the App: Ensure you have the latest version of SportsEngine installed, as updates may fix logout issues. 2. Check Internet Connec... »»

Compatibility issue

No support for multiple emails per athlete

Fix: 1. Use a Primary Email: Designate a primary email for each athlete and use that for all communications. 2. Create a Shared Account: If nece... »»

Support issue

Inability to contact support easily

Fix: 1. Check In-App Help: Look for a help or FAQ section within the app that may provide answers to common issues. 2. Use Online Resources: Vis... »»

Notifications issue

Chat notifications do not clear after reading

Fix: 1. Restart the App: Close and reopen the app to refresh notifications. 2. Check Notification Settings: Go to Settings > Notifications > Spo... »»

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what users are saying

Good experience

96.8%

Neutral

1.6%

Bad experience

1.6%

~ from our NLP analysis of 169,524 combined software ratings.

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Private Data SportsEngine collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics