fix problems on The Baltimore Banner [iphone]

—— Run into issues on The Baltimore Banner? Get help pending when official support gets back to you!

The Baltimore Banner

Info:

company: The Venetoulis Institute for Local Journalism

: https://www.thebaltimorebanner.com/customer-care/

Chat with our AI-based The Baltimore Banner Support

🛠️ Common The Baltimore Banner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult font to read

Fix: Adjust the font size in the app settings. Go to the app's settings menu, look for 'Text Size' or 'Font Size' options, and increase the size... ⇲

Scrolling sensitivity issues

Fix: Check your device's touch sensitivity settings. Go to 'Settings' > 'Accessibility' > 'Touch' and adjust the 'Touch Sensitivity' settings if... ⇲

Ads issue

Too many ads in articles

Fix: Look for an option within the app to subscribe to an ad-free experience. Many apps offer a premium subscription that removes ads. Check the... ⇲

Ads repeated multiple times

Fix: If you notice repeated ads, try refreshing the app or restarting your device. This can sometimes reset the ad feed and reduce repetition.... ⇲

Account issue

The Baltimore Banner forgets subscriber status

Fix: Log out and log back into your account. Go to the app's settings, find the 'Account' or 'Profile' section, and select 'Log Out'. After loggi... ⇲

Login issues on mobile devices

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Customization issue

Sports news appears despite preferences

Fix: Check your preferences in the app settings. Go to 'Settings' > 'Preferences' and ensure that your news preferences are set correctly. If the... ⇲