fix problems on CarRentals.com [iphone]

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—— Run into issues on CarRentals.com? Get help pending when official support gets back to you!

CarRentals.com: Rental Car App
Info:
company: Expedia, Inc.
: https://www.carrentals.com/helpcenter
: www.carrentals.com
Chat with our AI-based CarRentals.com Support
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Account issue

Difficulties in resetting password

Fix: 1. Use the 'Forgot Password' Feature: On the login screen, tap 'Forgot Password?' and follow the prompts to receive a password reset email.... ⇲
 
Slow issue

Slow loading times compared to website

Fix: 1. Check Your Internet Speed: Use a speed test app to check your internet connection. If it’s slow, try switching to a different Wi-Fi netwo... ⇲
 
Registration issue

Inability to set up a new account

Fix: 1. Check for App Updates: Make sure you are using the latest version of the app, as older versions may have bugs that prevent account creati... ⇲
 
UI issue

Buttons unresponsive or non-functional

Fix: 1. Restart the App: Close the app completely and reopen it to see if the buttons become responsive. 2. Check for Updates: Go to the App Stor... ⇲
 
Payments issue

Confusing pricing information

Fix: 1. Review Pricing Breakdown: When viewing a rental, look for a detailed breakdown of costs, which may be available in the app. This can help... ⇲

Issues with payment processing

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Try using a different card if possible. 2. Updat... ⇲
 
Support issue

Poor customer service

Fix: 1. Use In-App Support: Check if the app has a support or help section where you can find answers to common questions or submit a request for... ⇲

No support for troubleshooting issues

Fix: 1. Check Help Section: Look for a help or support section within the app that may provide troubleshooting tips for common issues. 2. Use Onl... ⇲
 
Notifications issue

No clear communication regarding changes or cancellations

Fix: 1. Check Notifications: Ensure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notifications > CarRenta... ⇲
 
Bugs issue

Inconsistent availability of promised services

Fix: 1. Verify Service Availability: Before booking, check the app for the availability of services in your desired location. Sometimes, services... ⇲

Frequent errors during booking process

Fix: 1. Double-Check Information: Ensure all entered information is correct, including dates, locations, and payment details, as errors can lead... ⇲
 
Features issue

Lack of an awards program

Fix: 1. Use Alternative Programs: Consider joining other rental car companies' loyalty programs that may offer rewards for rentals. 2. Keep an Ey... ⇲
 
Compatibility issue

Limited functionality for international rentals

Fix: 1. Use the Website: If the app has limited functionality, try using the CarRentals.com website for more comprehensive options regarding inte... ⇲
 
Permissions issue

CarRentals.com does not allow guest access

Fix: 1. Create a Temporary Account: If you want to browse without committing, consider creating a temporary account with a disposable email addre... ⇲
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 what users are saying
Good experience
92.2%

Bad experience
6.0%

Neutral
1.8%

~ from our NLP analysis of 7,968 combined software ratings.

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 Private Data CarRentals.com collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics