fix problems on Flower Child [iphone]

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—— Run into issues on Flower Child? Get help pending when official support gets back to you!

Flower Child
Info:
company: Fox Restaurant Concepts LLC
: https://support.thanx.com/
: www.iamaflowerchild.com
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Login issue

No option to sign in for existing accounts

Fix: Check if there is a 'Sign In' option on the app's main screen. If not visible, try tapping on 'Create Account' and see if there is an option... ⇲
 
Loading issue

Cannot load gift cards

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if that resolves the issue. If the app... ⇲
 
Notifications issue

Flower Child does not notify when order is ready

Fix: Check your notification settings for the app. Go to Settings > Notifications > Flower Child and ensure that notifications are enabled. You c... ⇲
 
UI issue

Cannot add receipts not scanned at restaurant

Fix: Look for an option in the app that allows you to manually enter receipt details. If this feature is not available, consider taking a photo o... ⇲

Difficult to reorder old orders

Fix: Look for a 'Past Orders' or 'Order History' section in the app. If available, you can select an old order and see if there is a 'Reorder' op... ⇲

No quick access to order status

Fix: Check if there is a dedicated 'Order Status' section in the app. If not, try navigating to your account or home screen to see if order statu... ⇲
 
Slow issue

Flower Child is slow and buggy

Fix: Clear the app's cache if possible. You can do this by uninstalling and reinstalling the app, which can help improve performance. Additionall... ⇲
 
Customization issue

Font is too small and light

Fix: Check if the app has a font size adjustment option in its settings. If not, you can adjust the overall text size on your iPhone by going to... ⇲

No option for additional comments or protein

Fix: Check if there is a 'Special Instructions' or 'Add Comments' section during the order process. If not, consider using the app's contact feat... ⇲

No detailed information on monthly specials

Fix: Check the app's main menu or promotions section for any updates on monthly specials. If not available, consider visiting the restaurant's we... ⇲
 
Registration issue

Requires new account setup for existing users

Fix: If the app is prompting for a new account setup, try using the 'Forgot Password' option if available. This may allow you to recover your exi... ⇲

No way to exit account setup process

Fix: Try tapping the 'Cancel' or 'Back' button if available. If the app is unresponsive, force close it by swiping it away from the app switcher... ⇲

Loyalty program setup is cumbersome

Fix: Follow the prompts carefully during the loyalty program setup. If the process is unclear, take notes on each step to ensure you don’t miss a... ⇲
 
Performance issue

Inconsistent app performance

Fix: Ensure your device is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Also, ensure the a... ⇲
 
Bugs issue

Delivery times are inaccurate

Fix: If you notice inaccurate delivery times, try refreshing the app or checking your internet connection. Sometimes, a poor connection can lead... ⇲

Gift card balance does not display correctly

Fix: Try refreshing the app or logging out and back in to see if the balance updates. If the issue persists, check if there are any updates avail... ⇲

Flower Child does not remember credit card information

Fix: Check if the app has a 'Save Card' option during checkout. Ensure that you select this option if available. If the app is not saving your in... ⇲
 
Support issue

Customer support is hard to reach

Fix: Check the app for a 'Help' or 'Support' section that may provide FAQs or troubleshooting tips. This can often resolve common issues without... ⇲
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 what users are saying
Good experience
97.6%

Bad experience
1.5%

Neutral
0.9%

~ from our NLP analysis of 24,015 combined software ratings.

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 Private Data Flower Child collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics