fix problems on 93X RADIO [iphone]

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—— Run into issues on 93X RADIO? Get help pending when official support gets back to you!

93X RADIO
Info:
company: Cumulus Media
: https://intertechmedia.com
: www.93x.com
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Audio issue

cannot multitask while listening

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for 93X RADIO. This allows the... ⇲

93X RADIO does not play in background

Fix: 1. Check app settings: Open the app and look for settings related to background playback. Ensure that any options for background audio are e... ⇲

audio stops when switching apps

Fix: 1. Enable background audio: Go to Settings > 93X RADIO and check if there is an option to allow background audio. Enable it if available. 2.... ⇲

cannot fast forward podcasts

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may add features like fast forwarding. 2. Use the s... ⇲
 
Loading issue

requires reloading to resume listening

Fix: 1. Check for app updates: Make sure you have the latest version of the app, as updates may fix bugs related to playback. 2. Clear app cache:... ⇲
 
Ads issue

advertisements before playback

Fix: 1. Check for premium options: Some apps offer a premium subscription that removes ads. Look in the app settings to see if this is available.... ⇲

commercials before songs are excessive

Fix: 1. Check for premium options: Some apps offer a premium subscription that removes ads. Look in the app settings to see if this is available.... ⇲
 
Screen issue

black screen on startup

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe 93X... ⇲
 
Battery issue

battery drain issues

Fix: 1. Check battery usage: Go to Settings > Battery and see which apps are using the most battery. If 93X RADIO is consuming a lot, consider li... ⇲
 
UI issue

interface needs renovation

Fix: 1. Explore settings: Check if there are any themes or layout options in the app settings that can improve your experience. 2. Provide feedba... ⇲

does not support portrait mode

Fix: 1. Check app settings: Open the app and look for settings related to orientation. Ensure that any options for portrait mode are enabled if a... ⇲
 
Freezing issue

93X RADIO freezes on loading screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe 93X... ⇲
 
Crashes issue

force closes when deleting podcasts

Fix: 1. Update the app: Go to the App Store, search for 93X RADIO, and check if there is an update available. If so, download and install it. Upd... ⇲
 
Registration issue

registration required after update

Fix: 1. Check for account recovery options: If you have forgotten your login details, look for a 'Forgot Password' option on the registration scr... ⇲
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 what users are saying
Good experience
88.6%

Bad experience
11.4%

Neutral
0.0%

~ from our NLP analysis of 35 combined software ratings.

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 Private Data 93X RADIO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics