fix problems on Publix [iphone]

—— Run into issues on Publix? Get help pending when official support gets back to you!

Publix

Info:

company: Publix Super Markets, Inc.

: http://www.publix.com/contact

: www.publix.com

Chat with our AI-based Publix Support

🛠️ Common Publix Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Errors when adding credit card information

Fix: 1. Double-check that all credit card details are entered correctly, including the card number, expiration date, and CVV. 2. Ensure that your... ⇲

0% of users had this problem

Publix frequently freezes

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Publix app of... ⇲

14% of users had this problem

Search issue

Search results sometimes repeat

Fix: 1. Try clearing the app's cache by going to Settings > General > iPhone Storage, selecting the Publix app, and choosing 'Offload App'. 2. Re... ⇲

Location suggestions missing

Fix: 1. Ensure that location services are enabled for the Publix app by going to Settings > Privacy > Location Services and selecting 'While Usin... ⇲

Bugs issue

Items added to list multiple times

Fix: 1. Check if you are accidentally tapping the 'Add' button multiple times. 2. To manage your list, go to the shopping list section and manual... ⇲

Coupon clipping errors

Fix: 1. Ensure that you are connected to a stable internet connection when clipping coupons. 2. Try logging out of your account and logging back... ⇲

Items in wrong aisle

Fix: 1. Check if your store location is set correctly in the app. Go to Settings and ensure your store is selected. 2. If the aisle information i... ⇲

Inaccurate item locations

Fix: 1. Ensure that your store location is set correctly in the app. Go to Settings and confirm your store selection. 2. If inaccuracies persist,... ⇲

Remove all function deletes history and favorites

Fix: 1. Before using the 'Remove All' function, manually back up your favorites by writing them down or taking screenshots. 2. Use the 'Remove Al... ⇲

Inability to view weekly flyer when logged in

Fix: 1. Log out of your account and then log back in to refresh your session. 2. Check if the weekly flyer is available in the app's main menu or... ⇲

Syncing issue

Favorites list disappears

Fix: 1. Check if you are logged into the correct account where your favorites are saved. 2. If logged in correctly, try logging out and back in t... ⇲

Publix reloads shopping list frequently

Fix: 1. Check for any available updates in the App Store and install them, as updates can fix bugs related to app performance. 2. Clear the app's... ⇲

Notifications issue

Delayed order notifications

Fix: 1. Ensure that notifications are enabled for the Publix app by going to Settings > Notifications and selecting the Publix app. 2. Restart th... ⇲

Payments issue

Payment functionality issues

Fix: 1. Ensure that your payment information is entered correctly by going to your account settings and checking the payment section. 2. Try remo... ⇲

UI issue

Tracking prompt makes app unusable

Fix: 1. Go to Settings > Privacy > Location Services and set the Publix app to 'While Using the App' to limit tracking prompts. 2. Restart the ap... ⇲

Publix does not show prices

Fix: 1. Ensure that you are connected to a stable internet connection, as prices may not load properly without it. 2. Try logging out of your acc... ⇲

Support issue

No customer support for app issues

Fix: 1. Check the app's FAQ section or help center for common issues and solutions. 2. Look for any in-app support options that may provide assis... ⇲

Chat function for support is non-existent

Fix: 1. Check the app's FAQ section or help center for common issues and solutions. 2. Look for any in-app support options that may provide assis... ⇲

Updates issue

Publix updates introduce new bugs

Fix: 1. If you experience bugs after an update, try uninstalling and reinstalling the app to reset it. 2. Check for any available updates in the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.6%

Neutral

0.8%

Bad experience

0.7%

~ from our NLP analysis of 327,279 combined software ratings.

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Private Data Publix collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content