fix problems on CRAFTSMAN MyQ Garage Access [iphone]

​

—— Run into issues on CRAFTSMAN MyQ Garage Access? Get help pending when official support gets back to you!

CRAFTSMAN myQ Garage Access
Info:
company: Stanley Black & Decker, Inc.
: https://support.chamberlaingroup.com/s/
Chat with our AI-based CRAFTSMAN myQ Garage Access Support
   Hello! How can I assist you?  

characters left:
 
UI issue

CRAFTSMAN myQ Garage Access interface changed without user preference

Fix: Explore the app settings to see if there are any options to customize the interface. Sometimes, apps allow users to revert to a previous lay... ⇲

Main button page lacks open/closed status

Fix: Check if there is an option in the app settings to enable status indicators. Go to Settings within the app and look for any toggle related t... ⇲
 
Account issue

Password reset issues

Fix: Ensure you are using the correct email address associated with your myQ account. If you are unsure, try checking your email accounts for any... ⇲

Account confirmation email issues

Fix: Check your spam or junk folder for the confirmation email. If it’s not there, try resending the confirmation email from the app or website.... ⇲
 
Network issue

Inconsistent Wi-Fi connection

Fix: Check your Wi-Fi signal strength in the garage. If the signal is weak, consider moving your router closer or using a Wi-Fi extender to boost... ⇲
 
Updates issue

CRAFTSMAN myQ Garage Access locked out after upgrade

Fix: Try force-closing the app and reopening it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe the myQ app... ⇲

Frequent app updates without fixing core issues

Fix: Keep your app updated to the latest version, as updates may eventually address core issues. Check the App Store regularly for updates. OR... ⇲
 
Customization issue

No option for partial open

Fix: Check the app settings to see if there is a feature for partial opening. Some apps have this feature hidden in advanced settings. OR If t... ⇲
 
Support issue

Lack of response from customer support

Fix: Check the myQ app for any FAQs or help sections that may provide answers to common issues without needing to contact support. OR Look for... ⇲
 
Compatibility issue

CRAFTSMAN myQ Garage Access requires Bluetooth for setup despite using Wi-Fi

Fix: Follow the setup instructions carefully, as some devices may require Bluetooth for initial setup even if they will operate over Wi-Fi afterw... ⇲

No ability to control garage door with open source plugins

Fix: Look for third-party integrations that may allow for open-source control. Some users have found workarounds using home automation systems li... ⇲
 
Security issue

Safety beam lockout prevents remote access

Fix: Check the safety beam alignment and ensure there are no obstructions. Misalignment can trigger the lockout feature. OR Refer to the user... ⇲
 
Ads issue

Unwanted ads in the app

Fix: Check if there is a premium version of the app available for purchase that removes ads. This can provide a cleaner user experience. OR If... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.3%

Bad experience
3.4%

Neutral
2.3%

~ from our NLP analysis of 17,327 combined software ratings.

 Switch to these Alternatives:
myQ Garage & Access Control
Community by myQ
B-hyve
Total Connect Comfort
Aladdin Connect
Kwikset Premis Smart Lock
Schlage Home
OHD Anywhere
Trane® Home
Sensi

 Private Data CRAFTSMAN myQ Garage Access collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics