—— Run into issues on Converter? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the app completely by swiping it away in the app switcher, then reopen it. This can clear temporary glitches that... ⇲
Fix: 1. Batch your uploads: Instead of trying to upload all photos at once, select 20 photos, upload them, and then repeat the process until all... ⇲
Fix: 1. Use the appās settings: Check if thereās an option in the app settings to manage or delete imported photos. Sometimes, this feature is hi... ⇲
Fix: 1. Check your internet connection: A poor connection can affect how images are loaded. Ensure you have a stable Wi-Fi or cellular connection... ⇲
Fix: 1. Restart the app: Close and reopen the app to refresh its performance. This can help clear minor bugs and improve responsiveness. 2. Updat... ⇲
Fix: 1. Enable app lock: Go to the app settings and look for a security or privacy section where you can enable a password or biometric lock for... ⇲
Fix: 1. Use a third-party file manager: Consider using a file management app that allows you to access the appās storage and export files directl... ⇲
Fix: 1. Check video format: Ensure that the videos you are uploading are in a supported format. Convert them to a compatible format using a video... ⇲
Fix: 1. Backup your files: Before resetting your password, ensure you have a backup of your files stored elsewhere, such as in another cloud serv... ⇲
Fix: 1. Limit the number of files being encrypted at once: Try encrypting smaller batches of files to speed up the process. This can reduce the l... ⇲
Fix: 1. Manually organize albums: Create new albums and manually move photos into them based on your preferred organization method, such as by da... ⇲
Fix: 1. Optimize storage: Regularly delete unnecessary files or photos to free up space. Consider upgrading to a premium version if you frequentl... ⇲