fix problems on RoomScan Classic [iphone]

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—— Run into issues on RoomScan Classic? Get help pending when official support gets back to you!

RoomScan Classic
Info:
company: Locometric
: http://locometric.com
: locometric.com
Chat with our AI-based RoomScan Classic Support
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Bugs issue

Poor wall detection

Fix: Make sure to scan in a room with clear, unobstructed walls. Remove any furniture or items that may interfere with the app's ability to detec... ⇲

Frequent error messages

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that cause error messages. Check the App Store for any avai... ⇲

Bugs in 3D modeling

Fix: After completing a scan, review the 3D model carefully. If you notice bugs, try re-scanning the area to see if the issue persists. Sometimes... ⇲

Unreliable scanning in furnished rooms

Fix: When scanning furnished rooms, try to clear as much space as possible around the walls to improve detection. Move smaller items if feasible.... ⇲

Overlapping lines in scans

Fix: Ensure that you are moving slowly and steadily while scanning to minimize overlapping lines. Practice scanning in a consistent manner. OR... ⇲
 
Settings issue

Limited export options

Fix: Check the app settings to see if there are any updates or additional export formats available. Sometimes, exporting to a different file type... ⇲

Lack of basic editing features

Fix: Explore the app's settings to see if there are any hidden editing features that can be enabled or accessed. OR If basic editing features... ⇲
 
Support issue

Unresponsive customer support

Fix: Check the app's FAQ section or user forums for common issues and solutions. Often, other users have experienced similar problems and may hav... ⇲

Poorly designed tutorials

Fix: Seek out user-generated content, such as blog posts or video tutorials, that may provide clearer instructions than the official tutorials.... ⇲

No clear instructions for new users

Fix: Create a personal guide based on your initial experiences with the app, outlining the steps you found most helpful. This can serve as a refe... ⇲
 
Performance issue

Inconsistent performance

Fix: Close any other apps running in the background to free up resources on your iPhone, which can help improve the performance of RoomScan Class... ⇲
 
UI issue

Glitchy interface

Fix: Clear the app's cache if the option is available in the settings. This can help improve the interface's responsiveness. OR If the interfa... ⇲
 
Customization issue

Inability to edit dimensions easily

Fix: Familiarize yourself with the editing tools available in the app. Practice using them on a test scan to understand how to adjust dimensions... ⇲

Inability to delete unwanted elements

Fix: Check if there is an option to hide or mark elements as 'not needed' instead of deleting them, which may help manage your scans better. OR... ⇲
 
Ads issue

Frequent upselling for features

Fix: Review the features included in the free version and prioritize which ones you truly need. This can help you avoid unnecessary upselling pro... ⇲
 
Payments issue

Limited functionality without subscription

Fix: Explore the free features thoroughly to maximize their use. Sometimes, the free version can still be quite powerful if used creatively. OR... ⇲
 
Compatibility issue

Incompatibility with certain devices

Fix: Check the app's compatibility list in the App Store description to ensure your device meets the requirements. If not, consider using the app... ⇲
 
Installation issue

Time-consuming setup process

Fix: Prepare your scanning environment in advance by ensuring the room is clear and well-lit, which can speed up the setup process. OR Create... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.1%

Bad experience
12.5%

Neutral
5.4%

~ from our NLP analysis of 4,915 combined software ratings.

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 Private Data RoomScan Classic collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Full Unlock: $39.99 All Plan Types
  2. Full Unlock (monthly): $3.99 All plan types (monthly)